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How can 2 identical email addresses go to 2 different accounts?

#1Arsene-LupinPosted 2/10/2014 1:32:20 AM
My university email just logged me out, and I can't log back in. They did this whole Microsoft Outlook integration that just ruined everything.

My email is:

User@mail.university.edu

When I open up Firefox and try to log into my account via a different browser (usually use Chrome) I'm able to log in, finally, after two or three image verification checks. The email account there is:

User@mail.university.edu

Only it's not my student email account. It's a blank/new account with nothing in it.

I tried sending my gmail account a message from it to verify, and BOTH accounts use the SAME email address (user@mail.university.edu). How the hell is this even possible? It's taking a situation that is already infuriating, and making it incomprehensible, too.
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"And you see where that can lead you, into what mistakes and absurdities, when you are dealing with a man like Arsene Lupin."
#2LordSeiferPosted 2/10/2014 4:22:40 AM(edited)
you seem to have not included some info you assume we are aware of here

sounds like either: you only have one same as before and they deleted your inbox

or you have two different ways to log into the same email, ie a web portal and outlook.

I could set up the same email address in outlook, thunderbird, 'windows mail' and 14 other email programs and have the ability to send from any of them
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^ this
#3Benjamin_ButtonPosted 2/10/2014 4:27:03 AM
itt: identity thief needs help identity theifing
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#4Fade2black001Posted 2/10/2014 5:34:48 AM
You can have the same name for different accounts

Such as

Ipunchbabies@yahoo.com
Ipunchbabies@gmail.com
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#5-5xad0w-Posted 2/10/2014 5:55:29 AM
Pretty sure all my email gets routed to the NSA, ask them maybe.
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#6Arsene-Lupin(Topic Creator)Posted 2/10/2014 7:36:51 PM
No, the whole email address is identical.

The only thing I can think of is that one is a "Microsoft account" and the other one is an "Office 365" account, but it's really weird.
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"And you see where that can lead you, into what mistakes and absurdities, when you are dealing with a man like Arsene Lupin."
#7Treason686Posted 2/10/2014 7:55:27 PM
When I open up Firefox and try to log into my account via a different browser (usually use Chrome) I'm able to log in, finally, after two or three image verification checks. The email account there is:


Are you opening in Firefox or Chrome? Where is "there?" Do you use Outlook? Is it a web-based Outlook?

I tried sending my gmail account a message from it to verify, and BOTH accounts use the SAME email address (user@mail.university.edu). How the hell is this even possible? It's taking a situation that is already infuriating, and making it incomprehensible, too.

What accounts?
E-Mail A is sent from <application>
E-Mail B is sent from <application>

I'm going to guess and say you're using actual Microsoft Outlook software. If that's the case, it's entirely possible that your e-mail, when viewed from a browser, is empty. Mail applications have an option to download all e-mails locally. There is another option that deletes the e-mail from the server once it's downloaded. If the e-mails are all viewable in Outlook, but empty when viewed from a browser, this is probably what happened.

As far as captchas when logging in, there's either a problem on their end, or your browser is improperly configured.

And don't take offense, but please try to proofread your posts. Your original post is nearly incomprehensible.
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