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Does Western Digital repair internal laptop HDD's for the PS3 for a fee?

#1HakuMan111386Posted 2/18/2014 11:11:50 AM
I'm curious to know because mine malfunctioned. I think that I may have lost the receipt though, unfortunately.
#2dementedlullabyPosted 2/18/2014 11:25:42 AM(edited)
Depends on how old the PS3 HDD is. Even then they may send you to Sony anyhow. It's likely easier to just buy a new one, plus you can upgrade the size which is nice. Next time get an external to back up data.

I had the same thing happen btw.
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#3Treason686Posted 2/18/2014 11:28:36 AM
Physically repairing a hard disk can be laborious and extremely expensive (Hundreds, perhaps thousands, of dollars). Unless there's something invaluable on that HDD, it's best to go get a new one.

As for it being a PS3 drive, I doubt they would warranty it directly. And, even if they did, there's likely nothing in the warranty terms that states that you will have your data saved and the same drive sent back. It will likely just be a blank refurb.
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#4HakuMan111386(Topic Creator)Posted 2/18/2014 11:32:35 AM
Treason686 posted...
Physically repairing a hard disk can be laborious and extremely expensive (Hundreds, perhaps thousands, of dollars). Unless there's something invaluable on that HDD, it's best to go get a new one.

As for it being a PS3 drive, I doubt they would warranty it directly. And, even if they did, there's likely nothing in the warranty terms that states that you will have your data saved and the same drive sent back. It will likely just be a blank refurb.


Well I have my data backed up. I just wonder if they will let me send the HDD to them without a receipt and I can pay them a fee to repair it.

If that's even possible, of course. I didn't buy mine directly from the company. It was a new HDD through someone on Amazon.
#5HakuMan111386(Topic Creator)Posted 2/18/2014 4:10:33 PM
bump.
#6foodeater4Posted 2/18/2014 4:17:51 PM(edited)
I doubt they would repair it.

If its under warranty you would probably receive a replacement. But that may have required registering it when you got it or at least having a receipt still.
#7cuteboi100Posted 2/18/2014 4:40:34 PM
Harddrives are built to such fine specifications and limits that I wouldn't vouch for a hard drive that's been opened and worked on to last very long. Better to just get a new one or repair it if its not costly and use it as a secondary drive for non-critical data.
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#8HakuMan111386(Topic Creator)Posted 2/18/2014 5:02:19 PM
cuteboi100 posted...
Harddrives are built to such fine specifications and limits that I wouldn't vouch for a hard drive that's been opened and worked on to last very long. Better to just get a new one or repair it if its not costly and use it as a secondary drive for non-critical data.


Secondary drive? Like to put other data in, you mean right?
#9Skul_Posted 2/18/2014 5:27:21 PM
HakuMan111386 posted...
Treason686 posted...
Physically repairing a hard disk can be laborious and extremely expensive (Hundreds, perhaps thousands, of dollars). Unless there's something invaluable on that HDD, it's best to go get a new one.

As for it being a PS3 drive, I doubt they would warranty it directly. And, even if they did, there's likely nothing in the warranty terms that states that you will have your data saved and the same drive sent back. It will likely just be a blank refurb.


Well I have my data backed up. I just wonder if they will let me send the HDD to them without a receipt and I can pay them a fee to repair it.

If that's even possible, of course. I didn't buy mine directly from the company. It was a new HDD through someone on Amazon.


If there is a warranty or anything theyll replace it, they would never repair it. They could send you 5 new ones for less than the cost of repairing it.
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#10HakuMan111386(Topic Creator)Posted 2/19/2014 5:15:07 AM
Skul_ posted...
HakuMan111386 posted...
Treason686 posted...
Physically repairing a hard disk can be laborious and extremely expensive (Hundreds, perhaps thousands, of dollars). Unless there's something invaluable on that HDD, it's best to go get a new one.

As for it being a PS3 drive, I doubt they would warranty it directly. And, even if they did, there's likely nothing in the warranty terms that states that you will have your data saved and the same drive sent back. It will likely just be a blank refurb.


Well I have my data backed up. I just wonder if they will let me send the HDD to them without a receipt and I can pay them a fee to repair it.

If that's even possible, of course. I didn't buy mine directly from the company. It was a new HDD through someone on Amazon.


If there is a warranty or anything theyll replace it, they would never repair it. They could send you 5 new ones for less than the cost of repairing it.


I see. What are the chances of them sending me a replacement if I lost the receipts or papers from when I bought it? It's been since last May when I purchased it and it malfunctioned in January of this month.