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Question about Corsair casing?

#1aamir69Posted 4/20/2014 8:10:17 AM
I am using Corsair's Carbide 500R white casing. I made all the connections but when I connect the bigger fan on the side panel it doesn't work. What could be the reason?
#2VIP86Posted 4/20/2014 8:11:38 AM
Where are you plugging it in? Straight to the PSU or on a CPU fan header on your motherboard?
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i5-3570K| MAXIMUS V GENE| ASUS DCUII 670| CORSAIR XMS3 8GB| CORSAIR 350D| INTEL 520 180GB| CORSAIR H100i| CORSAIR AX750
#3wizardmonPosted 4/20/2014 8:18:04 AM(edited)
You probably unplugged or never plugged it into your PSU the molex to PWM fan splitter that it attached to the front fan controller.

Additionally, check to see if you didn't accidentally pull the connection off of your fan controller.
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#4aamir69(Topic Creator)Posted 4/20/2014 9:40:11 AM
I double checked the motherboard manual and connected the fan to sys fan pins but the small fans work. The side panel still doesn't move. Could it be faulty fan?
#5kill2thisPosted 4/20/2014 9:50:36 AM
aamir69 posted...
I double checked the motherboard manual and connected the fan to sys fan pins but the small fans work. The side panel still doesn't move. Could it be faulty fan?


It could be potentially, I doubt it is though. Easiest way to test is plug that fan into a different header.
#6aamir69(Topic Creator)Posted 4/20/2014 10:01:01 AM
kill2this posted...
aamir69 posted...
I double checked the motherboard manual and connected the fan to sys fan pins but the small fans work. The side panel still doesn't move. Could it be faulty fan?


It could be potentially, I doubt it is though. Easiest way to test is plug that fan into a different header.


Tried already, still doesn't work
#7VIP86Posted 4/20/2014 10:07:30 AM
Well now you either have to go through Corsair and RMA the fan, or spend about 15 bucks to get a new 200mm fan.
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i5-3570K| MAXIMUS V GENE| ASUS DCUII 670| CORSAIR XMS3 8GB| CORSAIR 350D| INTEL 520 180GB| CORSAIR H100i| CORSAIR AX750
#8wizardmonPosted 4/20/2014 10:25:51 AM
VIP86 posted...
Well now you either have to go through Corsair and RMA the fan, or spend about 15 bucks to get a new 200mm fan.

Corsair is usually pretty decent about these things, email their support and detail how the included LED side fan doesn't work and how you've tried it with various different fan headers. They may just send you another and if not, it doesn't cost to ask them first before forking a few bucks over to someone else for a aftermarket fan.
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I think I'm the only person on gamefaqs with a daughterboard - ToastyOne
New with a moderation history more plentiful than karma. - Fossil (Moderator)
#9Killah PriestPosted 4/20/2014 10:28:20 AM
Corsair has literally the worst customer support aside from customer support that doesn't exist at all.

expect to have to harass them for a response.

They couldn't even get me a working side panel, and expected me to send back the entire case just to replace one of the toollless drive clips.
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#10WerdnAndreWPosted 4/20/2014 12:45:04 PM
I believe the case fans use a different pin out so it won't work on the motherboard. It needs to be connected to the fan controller on the case.
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