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Losing games from steam?

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9 months ago#21
Now if we want a statistical analysis based on theoretical data losses this would be a lot harder.

First we need a timeline. Forever doesn't work because then it's 100% chance. (eventually the sun is going to burn out)

So let's say 5 years.

So far, we are not aware of anyone accidentally losing their games through a system error. So we need to make a guess at this.
According to their wiki page
http://en.wikipedia.org/wiki/Valve_Corporation
They have 330 employees total.
I can't find any data on the number of employees that have access to do catastrophic damage so let's guess 50%.
So 165 people could accidentally dump a persons data.
Chances are, of those 165 people, very few of them regularly work in the user database. From what we have seen from layoffs and team cuts, we can probably guess about 15 people actually touch the database regularly. These are the people most likely to break something serious like this.
If we assume they are not incompetent and wouldn't do something stupid like forget a where clause on an update statement. Then we can probably eliminate these people as well. Any damage they do would probably effect everyone, not just a single person.
So we are left with a very small sample of people that could potentially break anything.
Now we have to assume someone makes some sort of mistake that accidentally causes a random person to lose their games. (The plot thickens!)
In this scenario, the user will probably contact valve to report the problem. One of those 15 people will probably see a discrepancy between the current data and the backups and be able to restore the data using the backups and the transaction records.
But this is a scenario where you have to lose your games, so maybe the backups were in a building that caught fire and are gone. (Our odds are getting pretty low at this point.)
So how do we calculate the odds of this?
It requires a random fire, a programmer error, loss of backups.
And a funny one, the user has to actually notice a game is gone, and with our 300 game backlogs this might not happen.



Or we could just imagine valve goes belly up somehow and then your games are gone. Odds of that are at least measurable.
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9 months ago#22
Keep your receipts.
9 months ago#23
Apparently it has happened.

http://www.forbes.com/sites/erikkain/2013/12/30/steam-removes-game-order-of-war-challenge-from-user-libraries/

Edit: this wasn't a mistake though.
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(edited by EciDemon)
9 months ago#24
When you purchase a game, the information is entered in to multiple databases. And the transaction isn't completed until that data is written and confirmed.

It's never going to happen. There are multiple backups. And if you did lose a game or several somehow, you can just contact steam support.
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9 months ago#25
What if you get banned from Windows?
9 months ago#26
Lvthn posted...
What if you get banned from Windows?


How would that lose your Steam games?
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9 months ago#27
Valve already stated that if they where going belly up they would give an option to allow people to burn it to a disk.
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9 months ago#28
I know Gabe personally and will make sure you lose all your games by sun down.
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9 months ago#29
EciDemon posted...
Apparently it has happened.

http://www.forbes.com/sites/erikkain/2013/12/30/steam-removes-game-order-of-war-challenge-from-user-libraries/

Edit: this wasn't a mistake though.




Except the game was shutdown and due to secondary DRM you couldn't even play it AT ALL. No, not even the single player. If a game is literally unplayable without cracking it frankly I don't think anyone will give a damn that they removed it
(edited by xanthan1)
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