'DirectX is not available. [1002]'

#1R-LovePosted 6/16/2009 10:58:59 PM
Every time I try to start the game, a little message pops up saying something like "Cannot create graphics device. DirectX is not available. [1002]"
This is the first time this has happened. ...I've played Spore many times before.
I searched tons of forums for the answer, but all I found were long and confusing explanations of WHY it's not working. Not how to fix it.
My DirectX is up-to-date, and I know my computer meets the qualifications because I've played Spore before.
I don't know if this is relevant, but the CD is pretty scratched up. I haven't played in awhile, but the only thing I've changed about my computer is the graphics card. And all I did was *upgrade* it to ATI Radeon 9600 series.

Please talk to me like I'm 3 years old :P I get confused very easily lol