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An outstanding balance exists on this payment instrument - The heck?

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4 years ago#1
So I was going to remove my card from the XBL gold renewal page (which is already turned off) and I got a message saying "An outstanding balance exists on this payment instrument." What the heck does this mean? Is it because it still has to charge me for this month (it renews on the 1st of each month)? Or is there something wrong with my card?
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BF3 Platoon [MAVERICK] - http://battlelog.battlefield.com/bf3/platoon/2832655391308208122/
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4 years ago#2
Crazy thought....call Microsoft?
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"I don't know, it's an impossible choice...I just have to hope that when I flip the coin it somehow explodes and kills me."
4 years ago#3
I can't smart guy, I'm stuck in class all day.

Besides, it looks like your card is locked to your account unless you make it unactive by replacing it with another card.
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BF3 Platoon [MAVERICK] - http://battlelog.battlefield.com/bf3/platoon/2832655391308208122/
My Backloggery Game List - http://www.backloggery.com/NettoSaito
4 years ago#4
Have you checked your balance yet to see if any charges have accrued?
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4 years ago#5

From: NettoSatio | #003
I can't smart guy, I'm stuck in class all day.


Crazy thought....wait until after class and call Microsoft?
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"I don't know, it's an impossible choice...I just have to hope that when I flip the coin it somehow explodes and kills me."
4 years ago#6
billing.microsoft.com

You either owe money or there is a pending charge, so until that's cleared up and the sub is cancelled (which from the sound if things it isn't) you won't be able to remove the card.
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"Chaos Is Not Entropy...Chaos Is Continual Creation." -Praxis
Preparation For A Coming Darkness
4 years ago#7
Dragon Nexus posted...
From: NettoSatio | #003
I can't smart guy, I'm stuck in class all day.
Crazy thought....wait until after class and call Microsoft?


Crazy thought... Quit trolling it's possible on
Gamefaqs people seek answers for frequently asked questions?
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http://www.afterworld.tv/ Fanboys aren't gamers.
360 GT : FPS Nick | PSN : GameGuru207
4 years ago#8
And what are we going to do?
Tell him his credit card info's stolen? Gotta call the credit card company.
There's an issue with the billing in his account? Better call Microsoft.

What does he want us to do? Call around for him?
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"I don't know, it's an impossible choice...I just have to hope that when I flip the coin it somehow explodes and kills me."
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  3. An outstanding balance exists on this payment instrument - The heck?

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