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An outstanding balance exists on this payment instrument - The heck?

#1NettoSaitoPosted 12/2/2011 7:49:50 AM
So I was going to remove my card from the XBL gold renewal page (which is already turned off) and I got a message saying "An outstanding balance exists on this payment instrument." What the heck does this mean? Is it because it still has to charge me for this month (it renews on the 1st of each month)? Or is there something wrong with my card?
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#2Dragon NexusPosted 12/2/2011 10:28:08 AM
Crazy thought....call Microsoft?
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"I don't know, it's an impossible choice...I just have to hope that when I flip the coin it somehow explodes and kills me."
#3NettoSaito(Topic Creator)Posted 12/2/2011 11:31:34 AM
I can't smart guy, I'm stuck in class all day.

Besides, it looks like your card is locked to your account unless you make it unactive by replacing it with another card.
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#4Stray_ZeroPosted 12/2/2011 11:35:19 AM
Have you checked your balance yet to see if any charges have accrued?
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#5Dragon NexusPosted 12/2/2011 11:44:25 AM

From: NettoSatio | #003
I can't smart guy, I'm stuck in class all day.


Crazy thought....wait until after class and call Microsoft?
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"I don't know, it's an impossible choice...I just have to hope that when I flip the coin it somehow explodes and kills me."
#6GobizkuPosted 12/2/2011 12:23:11 PM
billing.microsoft.com

You either owe money or there is a pending charge, so until that's cleared up and the sub is cancelled (which from the sound if things it isn't) you won't be able to remove the card.
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#7STARSBRAVOTEAMPosted 12/2/2011 1:15:45 PM
Dragon Nexus posted...
From: NettoSatio | #003
I can't smart guy, I'm stuck in class all day.
Crazy thought....wait until after class and call Microsoft?


Crazy thought... Quit trolling it's possible on
Gamefaqs people seek answers for frequently asked questions?
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#8Dragon NexusPosted 12/2/2011 1:37:49 PM
And what are we going to do?
Tell him his credit card info's stolen? Gotta call the credit card company.
There's an issue with the billing in his account? Better call Microsoft.

What does he want us to do? Call around for him?
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"I don't know, it's an impossible choice...I just have to hope that when I flip the coin it somehow explodes and kills me."