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Wait what the hell why did my account get suspended?

#1IronsoulPosted 9/20/2011 6:36:34 PM(edited)
What the hell? It said I did this

* Duplication of item purchase history
* Attempted Microsoft Points fraud
* Illegitimate acquisition of redemption codes

But I never did any of these at all. The last thing I bought in the Marketplace was Halo Reach Map packs. I never tried anything illegal because I don't know how. What's going on here? I had this account for 6 years =/
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San Francisco 49ers
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#2LoveMyPS3Posted 9/20/2011 6:35:59 PM
not sure, but i've seen topics on here before about hacked accounts....maybe yours fell victim to it? I pray it didn't, but search around for more info...
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GT: Rutgers Student
Halo Reach: http://www.youtube.com/watch?v=9tORGxcI7J0
#3Ironsoul(Topic Creator)Posted 9/20/2011 6:37:16 PM
Is it possible for me to get my account back?
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San Francisco 49ers
http://i.imgur.com/CUL9i.jpg http://i.imgur.com/Hqmzq.jpg http://i.imgur.com/2RkuS.png
#4FeelMyBladePosted 9/20/2011 6:38:10 PM
Post here:
http://forums.xbox.com/xbox_forums/xbox_support/f/41.aspx

They will tell you what you really did wrong.
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Moral #5: Early to rise, early to bed, makes a man healthy, but socially dead.
#5kingsteve1515Posted 9/20/2011 6:39:32 PM
I thought you were referring to a gamefaqs account. Anyway...if you REALLY didn't know any of that, appeal the suspension. But make you are actually didn't do it.
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GT: edgehead2008, PSN: ThinBlueLine8008
CM PUNK
#6Ironsoul(Topic Creator)Posted 9/20/2011 6:40:15 PM

From: kingsteve1515 | #005
I thought you were referring to a gamefaqs account. Anyway...if you REALLY didn't know any of that, appeal the suspension. But make you are actually didn't do it.


How do I appeal?
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San Francisco 49ers
http://i.imgur.com/CUL9i.jpg http://i.imgur.com/Hqmzq.jpg http://i.imgur.com/2RkuS.png
#7MestizoFreakPosted 9/20/2011 6:42:31 PM
There's been a string of account hacks recently. It could happen in a multiple amount of ways, like:

Having an easy-to-guess password that's not a mix of lower-case letters, capitol letters, or numbers. (Name and date is even getting to the point of ease to crack)
Your e-mail linked to the Live account was compromised in some way
Someone knew your gamertag info
You left your gamertag on on a separate drive
You accidentally let slip account credentials

If a hacker gets access to the account, they may keep it if the gamerscore is any good. If there's a credit card tied to it, it would be tempting for them to get free stuff on your behalf.

Best thing to do now:

Cancel your credit card(s)
Run virus scans
Call Microsoft.
#8Ironsoul(Topic Creator)Posted 9/20/2011 6:48:07 PM
Damn I'm very worried right now that I won't get my account back. I had it for so long, I worked hard to get my achievements and stuff like that.
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San Francisco 49ers
http://i.imgur.com/CUL9i.jpg http://i.imgur.com/Hqmzq.jpg http://i.imgur.com/2RkuS.png
#9Ironsoul(Topic Creator)Posted 9/20/2011 6:50:07 PM
Apparently other people got suspended for Marketplace Theft also

http://forums.xbox.com/xbox_forums/xbox_support/f/41/t/81653.aspx
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San Francisco 49ers
http://i.imgur.com/CUL9i.jpg http://i.imgur.com/Hqmzq.jpg http://i.imgur.com/2RkuS.png
#10FeelMyBladePosted 9/20/2011 6:53:37 PM
This usually happens when you give your GT info away to another person or site. Or if you tried using 3rd party software (I am not really sure).

Most likely you won't get your account back.
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Moral #5: Early to rise, early to bed, makes a man healthy, but socially dead.