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lol jokes no you micro$oft

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ikrissy
Posted 10/2/2011 3:44:34 PM
Jokes no you TC. Enjoy being suspended.
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goolybooly-TC, you came HERE to complain about the bad people on Xbox Live? Xbox Live is like GameFAQs with sound. | GT- Kombat Kelly
Villain_S_Fiend
Posted 10/2/2011 3:52:16 PM

(edited)
I'm not saying there's evidence; I'm saying that -- as we all know -- when people are pissed about something they often tend to describe the situation in extremes or exaggerate things in order to get the idea across to the audience that their anger is totally justified, and also to fish for empathy and support from others. Odds are better that that's the case than the opposite.

Psh, the <blink> tag is something Fox News would use. It's silliness.
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Megaguts
Posted 10/2/2011 3:49:56 PM
Zurrur posted...
Making cancelling subscription this hard should be illegal
M$ really loves bending rules...

I called over the summer because my Live was going to expire
"Me: Hi, my Live is going to expire soon and I'd like to turn off my autorenewal
Them: Okay can we get your information?
Me blah blah blah
Them: Okay, auto renewal is now turned off. Have a good day sir!"


You kids are ridiculous.
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ArthasReborn
Posted 10/2/2011 3:53:56 PM
I remember being put on hold for 45 minutes when I tried to get my new copy of Windows XP working.
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ikrissy
Posted 10/2/2011 3:54:07 PM

From: Megaguts | #033
I called over the summer because my Live was going to expire
"Me: Hi, my Live is going to expire soon and I'd like to turn off my autorenewal
Them: Okay can we get your information?
Me blah blah blah
Them: Okay, auto renewal is now turned off. Have a good day sir!"


You kids are ridiculous.


Anything that takes more than a few clicks is obviously ridiculous.
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goolybooly-TC, you came HERE to complain about the bad people on Xbox Live? Xbox Live is like GameFAQs with sound. | GT- Kombat Kelly
GodTurtle
Posted 10/2/2011 3:54:54 PM
Odds are better than that is the case than the opposite.
Those who are pissed also likely had longer wait times. I thought it was merely a nuisance before I had my 20 minute wait. Then I reflected a bit more and came to the conclusion that it was a dick move to require a call at all. Either way, this isn't going to get us anywhere. You're right that people are more likely to exaggerate about long wait times. That wasn't the point I was trying to make. I'm simply arguing that one shouldn't default to assuming people are exaggerating.

Psh, the <blink> tag is something Fox News would use. It's silliness.
You're right. <marquee> is where it's at.
Villain_S_Fiend
Posted 10/2/2011 4:02:42 PM
No, you're right, people shouldn't automatically assume that. A lot of times, though, the way people describe things, the attitude they carry off in their accounts, and the bitterness of what they're saying can give you clues.

I can't say I agree that we shouldn't have to call to make changes to our accounts like that. If it was as easy as simply accessing those things on our consoles, then we'd have plenty of topics ragging on that, and probably a lot more issues with people claiming their accounts and payment options were mistakenly cancelled. Perhaps if we were each given a numerical code to enter over the phone and access our account options as part of an automated process (no waiting for operators), then it would be simpler for everyone (of course, if people forgot or lost their code, they'd have to go the operator route).
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Zurrur
Posted 10/2/2011 4:17:29 PM
Megaguts posted...
Zurrur posted...
Making cancelling subscription this hard should be illegal
M$ really loves bending rules...

I called over the summer because my Live was going to expire
"Me: Hi, my Live is going to expire soon and I'd like to turn off my autorenewal
Them: Okay can we get your information?
Me blah blah blah
Them: Okay, auto renewal is now turned off. Have a good day sir!"


You kids are ridiculous.

Only takes few clicks with any other subcription based service/MMORPG
There is no excuse to make it that difficult, greedy M$ is just taking advantage of law loopholes
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