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hey guys i need help i was just hacked

#1donate123Posted 10/2/2012 12:16:21 PM
i just logged into my account and i got this message saying this account was last played on another console and then i go to look and it says my last played game was fifa 13 and i had over 1000 microsoft points and now i only have 40 is there anything i can do or am i sol?
#2KneesockPosted 10/2/2012 12:17:39 PM
Well one thing would be logging of here, 2nd cotact your CC provider & 3rd cotact MS support.
#3SheepinatorPosted 10/2/2012 12:19:02 PM
You weren't hacked.
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My mad face and my happy face are the same.
#4donate123(Topic Creator)Posted 10/2/2012 12:19:14 PM
well i dont put my credit card on there for this very reason so that isnt a problem
#5Super CreaturesPosted 10/2/2012 12:20:02 PM
http://support.xbox.com/en-US/contact-us


Also, you were not hacked, accounts do not, cannot, and will not get hacked.

Databases contain account information get hacked (and no, the XBL servers were not hacked), and account info compromised and used to hijack accounts, or accounts are hijacked through other means.
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R.I.P. Eve English (Feb. 12, 1968 - Oct. 13, 2010)
Momma Eve, you will be missed.
#6SheepinatorPosted 10/2/2012 12:22:07 PM
Do you use the same sign-in info on multiple sites, specifically EA and Live? Basically someone guessed your Live sign-in due to your weak security, is likely what happened.
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My mad face and my happy face are the same.
#7donate123(Topic Creator)Posted 10/2/2012 12:27:28 PM(edited)
Sheepinator posted...
Do you use the same sign-in info on multiple sites, specifically EA and Live? Basically someone guessed your Live sign-in due to your weak security, is likely what happened.


yeah i actually just changed my password to some of the sites i use to make it easier to log in >.< i guess i made it too easy
#8DGenerateKanePosted 10/2/2012 1:09:08 PM
MS will reimburse you, same thing happened to me in Jan. Just over 8000 points were used to buy a few XBLA games, and DLC for **** games like Fifa. They also tried to buy more points but I didn't have a real CC on file. MS sent me a 1 month code for the time I couldn't use my account (only a couple days) as well as two 4000 point codes and a 400 point code which was a little more than what I lost.
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http://www.360-hq.com/gamercard-DGenerateKane-0-19.png
#9SunDevil77Posted 10/2/2012 1:11:36 PM
I'm sorry, but, I couldn't help but chuckle a little. I know your situation is serious, but it reminds me of the days of runescape where all the level 3's would come up to me "I just got hacked plz giv me ur rune armor!!1!"
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When I eat, it is the food that is scared.
#10ShadowSkill11Posted 10/2/2012 1:28:43 PM
Phished is not hacked.