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This is ****ing ridiculous. Microsoft Support trying to tell me I'm not me.

#1ChiefBakerPosted 11/22/2012 8:16:14 PM
Haven't had an Xbox since about June, got rid of it to upgrade my PC. Brother gets a 360, wants me to get a 360 so we can co-op and online and whatnot, so I did thinking I'd just be able to re-download all my DLC and whatnot.

NOPE!

Long story short, the email associated with my gamertag WheresMalik is from my college days 3-4 years ago. Since I haven't been a student in years, nor have I accessed that email in years, they closed the email out. Because of this, I cannot log into that email to change my password.

Went to fill out their security questionnaire, it requires me to provide a BUNCH of info from the account that I no longer have access to. When using the SECURITY QUESTION option, it keeps telling me that it FAILED or some BS like that. My security question? First car I ever drove. I'VE ONLY EVER DRIVEN AND HAD ONE ****ING CAR SO I KNOW IT CAN'T BE THE WRONG ****ING ANSWER!

Then it asks for credit card information when I'm not even sure I've ever USED a credit card on Live and, since I can't get an exact handle on when OR IF I've last used the card on Live, I can't provide accurate expiration info or the last 4 digits of the card I would have or may have used.

To make matters even more complicated, I'M NOT EVEN SURE IF I'M USING THE RIGHT ****ING EMAIL ADDRESS SINCE I CAN'T FIND OUT THE EMAIL I HAD ASSOCIATED WITH MY GODDAMNED GAMERTAG!

THEY DON'T HAVE A SIMPLE ****ING OPTION OF LOGGING ON USING A GAMERTAG AND PASSWORD! I've only EVER used one password so IF I COULD JUST DO THAT, I'D BE ABLE TO LOG IN NO ****ING PROBLEM! Instead, they force you to use a goddamned email that could be any NUMBER of email accounts from Hotmail to Gmail to my old school email etc. ****ING RIDICULOUS!

If I can't find a way to get this sorted out by calling Support AGAIN tomorrow and talking with a supervisor, I'm taking this thing back. No way I'm going to let more than 1,000 ****ing dollars worth of DLC and games and a 32k gamer score just sit JUST out of reach and start all over.

**** MICROSOFT
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#2Perfect LightPosted 11/22/2012 8:20:53 PM
You seem mad.
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#3WinternovaPosted 11/22/2012 8:23:31 PM
http://i257.photobucket.com/albums/hh216/WinternovaOhio/benyoumad.jpg
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#4bossk5Posted 11/22/2012 8:30:30 PM
http://i.minus.com/ioQoUkZhDoOJ.gif
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#5Mogga123_5Posted 11/22/2012 8:32:07 PM
Should of used a personal e-mail address not a college one, failing that, you should of changed your e-mail address when you left college.


All in all, it's your own fault, no-one elses.
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#6JRS511Posted 11/22/2012 8:32:37 PM
Were you rude to them? How was your demeanor? Reason I am asking is because if you act like an ass to them they will not want to help them. Stay calm and respectful and they will be more wiling to help. I have learned this myself. Being an ass never helps. Being stern is another though.

Didnt they have security questions for you to answer?
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#7WinternovaPosted 11/22/2012 8:36:04 PM
Mogga123_5 posted...
Should of used a personal e-mail address not a college one, failing that, you should of changed your e-mail address when you left college.


All in all, it's your own fault, no-one elses.


You should have learned that "should of" makes no sense.
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#8Mogga123_5Posted 11/22/2012 8:38:16 PM
From: Winternova | #007
Mogga123_5 posted...
Should've/should have used a personal e-mail address not a college one, failing that, you should've/should have changed your e-mail address when you left college.


All in all, it's your own fault, no-one elses.


You should have learned that "should of" makes no sense.



That better, my Lord?
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The mast is broken, hull is splitting, dear God the ****in' ship is sinking
#9Nightmare2398Posted 11/22/2012 8:38:37 PM
bossk5 posted...
http://i.minus.com/ioQoUkZhDoOJ.gif


we really need better quality doors. my bedroom door is especially pathetic.
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#10bossk5Posted 11/22/2012 8:40:18 PM
Nightmare2398 posted...
bossk5 posted...
http://i.minus.com/ioQoUkZhDoOJ.gif


we really need better quality doors. my bedroom door is especially pathetic.


You could get a new one at Menards...you save big money at Menards.
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