I've been trying for like an hour to figure out how the f*** you're supposed to cancel your live gold subscription on the Xbox, and the option obviously isn't there.
So how the hell do I cancel the subscription? This is the worst user experience I've ever come across in my life and it's a f***ing joke that a company like Microsoft would do this. You absolutely CANNOT provide an interface for setting up a credit card subscription and NOT provide one for removing it on the same device. I'm stuck with a subscription on an old hotmail account I have no access to, and a phone number I can't call because I don't have access to a phone right now.
What am I supposed to do?
#2adonfrazPosted 11/24/2012 8:00:31 PM
e-mail customer service --- "I wanted another ad where LeBron says "Like a good neighbor State Farm is there, with a clutch gene!" - Skip Bayless Xbox GT: Loyal Catalyst
#3ADHDguitarPosted 11/24/2012 8:01:47 PM
You have to go to the Xbox Live website and cancel from there. If that doesn't work, try to contact customer support.
If and when you start speaking to a representative, they will try to sell you more Xbox Live Gold. You will have to be very unwavering. --- Still waiting for Diddy Kong Racing 2
What is the e-mail address for customer support? I can't even find the f***ing thing. Their "contact us" page has some stupid ass troubleshooter thing that directs me to a login page and no contact e-mail address...
#7blacklabel357Posted 11/24/2012 8:42:06 PM
If you can log into xbox.com its as simple as clicking on "my account" and then clicking on "change" where it says automatic renewal.
http://support.xbox.com/en-US/billing-and-subscriptions/subscription-management/cancel-xbox-live-gold-subscription --- Xbox live gamertag - TheurgicWraith
#8IvanKozlovPosted 11/24/2012 8:45:05 PM
You know what I hear really helps? Getting angry for no reason. --- I'll not stop moving forward. I'll not regret a single step I had taken. That's why...I order you...Do not betray me! And do not leave my side! No matter what.
#9SunDevil77Posted 11/24/2012 8:46:39 PM
You dang kids these days with your complicated computer doodads! --- Have you ever had a turkeyburger? Is that a fried turkey leg wrapped inside a burger? Because if so, then yes. Delicious.
#10PerfectZer0Posted 11/24/2012 8:49:39 PM
You know what I hear really helps? Getting angry for no reason.
*I have two wieners* ... Damn! I'm so angry right now! I really need to stick them into something. --- I'll be at my favorite space pub, drinking Strongbow, and playing Bullet Soul. ~Cheers to you awesome spaceship shooter!!~