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I've put up with Microsoft's bull **** before, but this is a new low.

#1GeneralFringsPosted 3/17/2013 7:55:31 AM
So I bought a month of gold when I was home for Christmas break, and today on Spring Break I sign into my account to find I still have Gold. So I go look at my transaction history and apparently they put me on the automatic renewal plan, automatically without even telling me. Unless it was hidden somewhere in that giant wall of text you agree to.

How hard would it be to just send an email every month informing you that they've taken your money? This is just sad.
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How deep is too deep?
#2GGearXPosted 3/17/2013 7:56:53 AM
So how much did they charge you? Shouldn't it have shown in your bills?
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GT: KryDamoure
.............I'm a very shy guy *blushes *.......
#3CapnStankyPosted 3/17/2013 7:58:22 AM
Both PSN and XBL turn on automatic renewal when you purchase them. It's up to you as the consumer to know what you're buying.
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2013: Next Gen finally arrives. Don't let us down like Nintendo did.
#4GeneralFrings(Topic Creator)Posted 3/17/2013 7:58:38 AM
It was $9.99 a month, the standard rate. And it hit me 3 times, the current one runs out on April 10. I never heard a word about it.
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How deep is too deep?
#5GGearXPosted 3/17/2013 8:00:31 AM
CapnStanky posted...
Both PSN and XBL turn on automatic renewal when you purchase them. It's up to you as the consumer to know what you're buying.


If it notified you, that would've been acceptable.
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GT: KryDamoure
.............I'm a very shy guy *blushes *.......
#6Carte360Posted 3/17/2013 8:04:29 AM
I feel no pity for you...
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Why would Microsoft worry about exclusives when it has the awe-inspiring Kinect to sell consoles. - MrRGerk
#7Kovalchuk_Posted 3/17/2013 8:08:10 AM
It's called capitalism.
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Gamefaqs:
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#8bigphil2003Posted 3/17/2013 8:09:42 AM
It's not really a new low, it's like a 7 year old low
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Rest In Peace Stretch - We miss you homie
#9Dragon NexusPosted 3/17/2013 8:09:58 AM
The majority of services work this way.
It pays to look at what you're buying. Though honestly, did you not notice you were still gold? Do you not periodically check your bank statements for irronious payments?
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"The problem with quotes on the internet is that you can never be sure if they're true" - Abraham Lincoln
#10DelsinRowePosted 3/17/2013 8:16:58 AM
CapnStanky posted...
Both PSN and XBL turn on automatic renewal when you purchase them. It's up to you as the consumer to know what you're buying.


You mean PS+. You don't have to pay to play online on Playstation.
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You are not in control.