This is a split board - You can return to the Split List for other boards.

I've put up with Microsoft's bull **** before, but this is a new low.

#241WinternovaPosted 3/18/2013 12:58:35 PM
GeneralFrings posted...
I don't have to argue, I'm obviously right. Why else would so many people agree with me?


Argumentum ad populum.
---
http://www.youtube.com/watch?v=pMKUUUvjjzo
Fan of: Steelers(6-time Champions), Red Wings(11-time Champions)
#242PwnostarPosted 3/18/2013 1:01:29 PM
SunDevil77 posted...
Robin_Mask posted...
GeneralFrings posted...
To expect someone to go through every single one of your 100+ transactions a month. That is foolish, and leads me to believe some of you just don't know what you're talking about. Either you are irresponsible with your money and are covering, or you are young and don't even have/manage your own accounts. Beats me. =/


What the hell kind of transactions do you do to get over 100 monthly?


There are quite a number of pr0n sites out there...


People actually pay for that? With so much free content that's readily available?

Whatever floats their boat, I guess...
---
Disregard women, sell illegal substances, and acquire currency.
#243XxaznzaxXPosted 3/18/2013 1:54:19 PM
bob15x posted...
GeneralFrings posted...
I just can't get over how immature some of you are being here.

To expect someone to go through every single one of your 100+ transactions a month. That is foolish, and leads me to believe some of you just don't know what you're talking about. Either you are irresponsible with your money and are covering, or you are young and don't even have/manage your own accounts. Beats me. =/

And Chez, calm down. I have at least 20 people in this topic who agree with me. You don't have a leg to stand on.


You are so blatantly wrong it is not funny. Almost every, if not every online subscription does this, and you continue to ignore the fact they tell you over and over and over again.


I find it funny that I can walk away from a forum board for awhile, come back months later, and still see the same inane argument thrown around. This particular one, although the wording is a little different, is an all-time favorite of mine.

I am speaking of the clowns who compare Xbox Live's subscription service as being "just like every online subscription service" in existence. This is just not true. Maybe they're thinking of the subscriptions to their many porn sites. I don't know; it has been awhile since I've visited any.

My magazine subscriptions do not work this way. My cable and phone subscriptions do not work this way. My blockbuster subscription does not work this way. My Amazon subscription does not work this way.

Xbox is the only service I use which will allow you to sign up online, or via the Xbox itself, and yet not allow you to cancel your subscription in the same way, requiring instead a call to their service line. That right there is red flag number one, and it is indefensible in any argument except by those ignorant, or those who refuse to think logically. And again, no other subscription based service that I am aware of uses this approach.

To add insult to customer injury, they then make that Automatic Renewal thing very much "behind the scenes", and require you to further jump through hoops to change it. Years ago, when Live first started, it was not such a hassle. You could easily click the AR option to "Off" from either the console or the website at Xbox.com. Then Microsoft removed that option from the console, and from the website, forcing someone to call Support and switch the setting to Off. Laughably, after said person just used the console or website to sign up to Live.

Clearly, obviously, unquestionally an attempt to cash in on a customer's forgetfulness or ignorance. (After a year's worth of consumer anger, bad press, and complaints, Microsoft finally allowed users to access the AR feature again from the web.) Again, no other service I use is structured in such a way. None.

Now....the thing about the emails. That's the TC's fault. And if you have over a 100 transactions on your credit or bank card a month, you absolutely should be going through them all. But then again, I'm an accountant.
---
Godwin's NEW Law: If a conversation about video games goes on long enough, a comment concerning "Call of Duty" will eventually be made.
#244bob15xPosted 3/18/2013 2:43:20 PM
XxaznzaxX posted...
bob15x posted...
GeneralFrings posted...
I just can't get over how immature some of you are being here.

To expect someone to go through every single one of your 100+ transactions a month. That is foolish, and leads me to believe some of you just don't know what you're talking about. Either you are irresponsible with your money and are covering, or you are young and don't even have/manage your own accounts. Beats me. =/

And Chez, calm down. I have at least 20 people in this topic who agree with me. You don't have a leg to stand on.


You are so blatantly wrong it is not funny. Almost every, if not every online subscription does this, and you continue to ignore the fact they tell you over and over and over again.


I find it funny that I can walk away from a forum board for awhile, come back months later, and still see the same inane argument thrown around. This particular one, although the wording is a little different, is an all-time favorite of mine.

I am speaking of the clowns who compare Xbox Live's subscription service as being "just like every online subscription service" in existence. This is just not true. Maybe they're thinking of the subscriptions to their many porn sites. I don't know; it has been awhile since I've visited any.

My magazine subscriptions do not work this way. My cable and phone subscriptions do not work this way. My blockbuster subscription does not work this way. My Amazon subscription does not work this way.

Xbox is the only service I use which will allow you to sign up online, or via the Xbox itself, and yet not allow you to cancel your subscription in the same way, requiring instead a call to their service line. That right there is red flag number one, and it is indefensible in any argument except by those ignorant, or those who refuse to think logically. And again, no other subscription based service that I am aware of uses this approach.

To add insult to customer injury, they then make that Automatic Renewal thing very much "behind the scenes", and require you to further jump through hoops to change it. Years ago, when Live first started, it was not such a hassle. You could easily click the AR option to "Off" from either the console or the website at Xbox.com. Then Microsoft removed that option from the console, and from the website, forcing someone to call Support and switch the setting to Off. Laughably, after said person just used the console or website to sign up to Live.

Clearly, obviously, unquestionally an attempt to cash in on a customer's forgetfulness or ignorance. (After a year's worth of consumer anger, bad press, and complaints, Microsoft finally allowed users to access the AR feature again from the web.) Again, no other service I use is structured in such a way. None.

Now....the thing about the emails. That's the TC's fault. And if you have over a 100 transactions on your credit or bank card a month, you absolutely should be going through them all. But then again, I'm an accountant.


You cable service is not a subscription, neither is your phone, it is a service. Most online subscription models have automatic re-occuring subs. Cancelling is easy, you go online and cancel, I have never had an issue. takes me about 1 minute to do. It tells you over and over that it will set you up on a re-occuring model.

how hard is that to understand? You act like MS is the only one to do that, then you lie about how hard it is to unsubscribe. I have never had to phone.
#245FredSavage27Posted 3/18/2013 3:01:14 PM(edited)
It was true that you had to call to turn off auto-renew, but they changed that about a year or two ago.

GeneralFrings posted...
I don't have to argue, I'm obviously right. Why else would so many people agree with me?

But if people also dispute the claim in the OP that they don't email you upon charging, does that mean you're wrong and right?

Whoa.
#246TrugamerPosted 3/18/2013 3:06:52 PM
One good thing about this thread is it is reminding me I need to get off auto renewal because my deal from when they raised the price for $50 to $60 and they had the one time offer is up this year.
I do have some extra months tacked on from the one month cards I got from having my new slim break down twice in less than 6 months.
#247ILikesCheesePosted 3/19/2013 7:08:45 AM
bob15x posted...
You cable service is not a subscription, neither is your phone, it is a service. Most online subscription models have automatic re-occuring subs. Cancelling is easy, you go online and cancel, I have never had an issue. takes me about 1 minute to do. It tells you over and over that it will set you up on a re-occuring model.

how hard is that to understand? You act like MS is the only one to do that, then you lie about how hard it is to unsubscribe. I have never had to phone.

Sorry. Wrong.

Xbox Live, cable, phone...these are all examples of SUBSCRIPTION SERVICES. Pre-paid, post-paid, monthly, yearly, these differences are moot. The business model is the same. However, Xbox goes about the billing setup VERY differently.

You wish to defend the poor Microsoft, so you are bending reality to suit your argument, and making Xbox Live seem like a different animal than the others because of its convoluted and consumer unfriendly billing setup.

The previous post was spot on: MS allows one to sign up online, yet refuses to let you cancel online, and refuses to let you access Automatic Renewal from the console, while burying it deep within your account pages on their website. Thus, it IS "hard" to "unsubscribe."

I can cancel or change my cable subscription via my one simple account page on their website. Same with Verizon. (By the way, you have a computer and the internet, but not a phone?!? Okayyyyyy...) Same with Netflix. Entertainment Weekly. Amazon Prime. So, YES Xbox Live and those others are examples of subscriptions, and NO Xbox Live is unlike any such similar service. And then there's the whole situation where even though Xbox charges you in advance for using their service, they continue to hold on to your payment information. Obviously to make use of their Automatic Renewal system and forgetful customers.

You and others like you are in denial. It's like trying to convince a hoarder that they need to clean up their house.
---
If you're omnipotent and all-powerful...why would you need to REST? On the 7th or ANY day?
#248MostlySlowJoePosted 3/19/2013 7:29:51 AM
This kinda happened to me but was with the MMO Aion.I dont carry cash so its debit card for everything ....easy to get past 100 with me and the wifey on the same account so just didnt see the charge.



Long story short I simply called Aion they seen I was not online the 7 months they charged me and gave me my coin back. Might want to man up and call someone at MS insted of cring on a video game message board.

PS dont call them yelling and acting like a 5 year old that wont get you no where.
#249OKRecords1138Posted 3/19/2013 7:54:33 AM
It took you three months to see that you were continuously being billed for Xbox Live? Do you not balance your checkbook/bank account monthly?
---
See all your favorite toys of yesterday and today at The Toy Box - thetoybox1138.blogspot.com
#250RollnThunder213Posted 3/19/2013 8:00:31 AM
The vast majority of subscription based services are like this, so this shouldn't be out of the blue.

Also, it used to be only by phone, but for the longest time now you've been able to do it through Xbox.com meaning you never went there to look.

Cable is NOT a subscription based service. If you fail to pay your bill for a few months do you know what happens? They shut off the service. The same goes with most other utilities, they don't operate on a model of charging you over and over again unless you set up some kind of automatic payment option with them.
---
"No control beyond these skies"