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Why do I get this screen when I try to change my account information?

#1HeroicSomaCruzPosted 5/10/2013 5:13:27 PM
http://i406.photobucket.com/albums/pp149/OgnarPliskin/MicrosoftAccount.png

I have no idea how to let it go through for me. I can't change my billing information, auto-renewal, or anything like this.
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#2GGearXPosted 5/10/2013 5:15:35 PM
It's blurry. Can't see it that we'll.
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#3NeVaRmoorePosted 5/10/2013 5:32:10 PM
Are you trying to sign in on another pc? Have you maybe tried the "update info" option?
#4HeroicSomaCruz(Topic Creator)Posted 5/10/2013 11:27:39 PM
Says I can't change my info using that PC.

Yeah but it doesn't work.
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#5SavageDonzillaPosted 5/11/2013 9:30:47 AM
You get that screen because you set up a Trusted PC and no alt email or phone number. So when you need to get to the account proof stage, the only way is on that certain PC.
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#6RenamonPosted 5/11/2013 9:33:31 AM
*sees the line that says "Don't have access to this PC? Update your info*

Maybe click that?
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