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Why do I get this screen when I try to change my account information?

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  3. Why do I get this screen when I try to change my account information?
3 years ago#1
http://i406.photobucket.com/albums/pp149/OgnarPliskin/MicrosoftAccount.png

I have no idea how to let it go through for me. I can't change my billing information, auto-renewal, or anything like this.
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3 years ago#2
It's blurry. Can't see it that we'll.
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3 years ago#3
Are you trying to sign in on another pc? Have you maybe tried the "update info" option?
3 years ago#4
Says I can't change my info using that PC.

Yeah but it doesn't work.
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3 years ago#5
You get that screen because you set up a Trusted PC and no alt email or phone number. So when you need to get to the account proof stage, the only way is on that certain PC.
Consumers are entitled, rude d-bags and get everything they deserve.
3 years ago#6
*sees the line that says "Don't have access to this PC? Update your info*

Maybe click that?
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  1. Boards
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  3. Why do I get this screen when I try to change my account information?

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