This is a split board - You can return to the Split List for other boards.

Xbox Live Support Number

#1CanadianBacon87Posted 7/11/2013 10:58:50 PM
Does anyone have the Xbox Live support phone number?

I can't see it on their website and they just offer to chat with useless community ambassador members.

They need to refund my purchase for 2000 MS points. I went to buy a season pass for the new Futurama, but it said the content is not available in my region. Its probably related to my account being created in Canada but I now live in the US.

They didnt check if I could download the content until after they billed me for the needed points! What a joke. I guess its only $30 but I still would like it back.

I'm not sure why MS has such a crappy support model...
---
Da Bruderhud
#2TBD2009Posted 7/11/2013 11:04:03 PM
Dude, you could have Googled it, and gotten your result super quick!

But rather than just say: "Dude, you could have just Googled it, and gotten your result super quick!", I'm going to be nice, and give you the link to the forum page, with all the numbers you'd need.

http://forums.xbox.com/xbox_forums/xbox_support/f/12/t/167791.aspx

You're welcome.
---
http://www.youtube.com/user/PSUTerra
#3RenamonPosted 7/11/2013 11:18:45 PM
or just goto xbox.com and click on support, I mean jeez, it's people like that that really shouldn't be allowed to have a pc or xbox
---
Movies that I believe will come true: Wall-E, Idiocracy
Halo 1 > all other Halo games
#4TBD2009Posted 7/11/2013 11:30:03 PM
Renamon posted...
or just goto xbox.com and click on support, I mean jeez, it's people like that that really shouldn't be allowed to have a pc or xbox


I would have linked TC directly to the "Support Page", except they've decided to make a "Choose your own adventure!" style webpage, to help people "figure out what kind of help they need", instead of just having their trademark phone number on the contact page.

Which might be why TC was asking for help here, in the first place. I mean if I saw this page:
http://support.xbox.com/en-US/contact-us?xr=footnav

I'd be like: "Where's the @$%&ing phone number?! I didn't want a 'choose your own adventure' version of the support page. I just want a number to call, and get some @$%&ing help!!!".

Though, I'm less forgiving of the fact that, despite it being 2013, people still haven't learned how to "Google it" or "Bing it", when it comes to solving their problems on their own.
---
http://www.youtube.com/user/PSUTerra
#5CanadianBacon87(Topic Creator)Posted 7/11/2013 11:48:35 PM
OK I could have googled it.

I got found it. Sorry in my anger I posted here instead. Its very easy to say "Google it noob." but you could also have just as easily not replied.

I asked the guy on the chat window and he didn't respond for 5 minutes, now I will have to wait on hold for 40 minutes to likely have some Indian guy tell me refunds is not part of their policy, and even if he did want to refund it 'the system' doesn't allow it.
---
Da Bruderhud
#6TBD2009Posted 7/12/2013 12:02:56 AM
Well, that's why I was nice enough to link you to a page with ALL of the support numbers on it. You said you were in Canada, and then in the US, so the "1-800-4MY-XBOX" number would suffice, but I thought I'd be nice to ~anyone else~ outside of your area(s), and post the numbers for them, too.

...assuming they bother to search Gamefaqs, before posting. _
---
http://www.youtube.com/user/PSUTerra