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Charged for my purchase, but can't download the game?

#1natevinesPosted 8/27/2013 5:18:46 PM
So I had nearly $20 worth of points, so I bought Mafia II. I got an email confirmation for the purchase, but when I go to the game it still says "buy now for 19.99" or whatever. There's no option to download it without charging my CC, and the balance on the account is gone and my CC has a pending charge for the couple of bucks I needed.

So what the hell?
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Gamertag- MidgetRifleman
#2orangeneePosted 8/27/2013 5:22:06 PM
New MS policy, you can buy stuff but never play it.

Seriously though, this beta (it basically still is) seems to be ****ing with people left and right.
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How to divide by Zero: Find person named Zero, get him/her to divide something.
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#3Ace-McCloudPosted 8/27/2013 5:25:11 PM
Same problem, just bought Bully and the Rockstar pass for L.A. Noire. No record of either purchase in my download history.

I hope this gets resolved soon.
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When you do things right, people won't be sure you've done anything at all.
#4Ace-McCloudPosted 8/27/2013 5:32:54 PM
Checked my history again and both purchases showed up. I'm guessing it was just slow to process the transaction.

Check your download history, Mafia II will probably be there.
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When you do things right, people won't be sure you've done anything at all.