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Xbox Live Billing Troubles

#1BoomerHelllPosted 3/5/2014 11:22:38 PM
I currently have an xbox one and an xbox 360 and im being charged twice for xbox live, they pulled $10 from me this month and they pulled $60 back in December for a year. and now when i try to turn off auto renewal for the $10 a month it says i cant because auto renewal is already off for the $60 a year. Help?
#2StucklnMyPantsPosted 3/5/2014 11:29:57 PM
You need to call Xbox support. 1-800-4MY-XBOX if you reside in the US. There's nothing anyone here could do; you'll need an official representative from Microsoft.
#3SILENTGHOSTS96Posted 3/5/2014 11:31:49 PM
BoomerHelll posted...
I currently have an xbox one and an xbox 360 and im being charged twice for xbox live, they pulled $10 from me this month and they pulled $60 back in December for a year. and now when i try to turn off auto renewal for the $10 a month it says i cant because auto renewal is already off for the $60 a year. Help?

the same thing happen to me they say dispute with your bank. least i know how this started stupid xbox one must of done this
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GT is SiL3NT E3G1e
#4BoomerHelll(Topic Creator)Posted 3/5/2014 11:38:45 PM
alright thanks guys ill try first thing in the morning
#5Tyronelio1Posted 3/5/2014 11:40:48 PM
You could even get free gold if you play your cards right and get a good worker instead of the sour puss they have working the support sometimes.
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GT: Tyron3L1o
"Men do not cry for themselves, but for their comrades" - Sephiroth.
#6SILENTGHOSTS96Posted 3/5/2014 11:42:06 PM
BoomerHelll posted...
alright thanks guys ill try first thing in the morning


i gotta call in the moring too tired of this bs!
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GT is SiL3NT E3G1e