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Call of Duty ELITE shutdown causing issue with downloading MW 3 DLC

#1SonicuTeamuPosted 3/9/2014 2:10:55 PM(edited)
I know, I know... "who gives a crap about MW3?"

But this is kind of a serious problem:


So it looks like the shutdown of COD ELITE is causing an unforeseen residual issue that I'm not sure infinity ward/activision/microsoft may be fully aware of.

I purchased and downloaded the Collection 3, and 4 download keys from Xbox Live last Monday (during the DLC sale). Immediately after I went into the MW3 in-game store to download all available elite drops, I received an error, Error code: 80153003.

The error would populate the elite drop files into my active downloads queue, download them to 99%, and then start to flicker between 0% and 99% before canceling itself. After that whole weird process, I would be left with incomplete and unusable data files.

I've already gone through all of the necessary steps provided by troubleshooting for this error code and Xbox customer support but to no avail.


Apparently I'm not the only person having this problem as someone else (a user named Vortecpowr) actually took this problem to Activision, who weren't aware of the issue themselves.

http://www.oneofswords.com/thread/20...1#.UxysNPldVgg


For Modern Warfare 3 on Xbox 360, I downloaded the Collection 1, 2, and 3 keys from Xbox Live. When in-game, I initiate the download of all available maps and after I confirm the download, immediately get an error. Error code: 80153003. It then populates the files to my Active Downloads, where it will proceed to download them to 99%, then restart and bounce between 0% and 98/99% before it cancels. I am left with an incomplete map file that is not usable.

Using the Xbox error code support, I have cancelled active downloads, deleted partially downloaded files, deleted marketplace cache, deleted content cache, and deleted system cache. Followed by a restart. Then when I try to download the maps in-game again, same error.

Using Activision support, I have tried deleting all DLC from my hard drive and deleting the Title Update. Cleared system cache for good measure and restarted the game. Entered the game and it redownloaded the Title update. Went to multiplayer and it spurred me to redownload the free DLC maps, which downloaded without error. I then played a complete multiplayer game. Exitted, redownloaded the Collection packs, went in-game to download the maps, and same error as before.

I have repated these steps numerous times over the past 3 days. Very frustrating. As I've searched forums, this appears to be a growing problem since they took Elite offline. Are Elite going offline and the failure of downloading DLC entitled "Elite Drop...." related? So far, it appears so.



After chatting with Activision about the problem he found out that it was a compatabilty issue with Call of Duty ELITE

On my second Activision support chat, I may have received the answer....

"i see It seems that you may no longer be able to get the ELITE drops Steve since this was a limited offer before and as of this moment, ELITE premium is no longer available, though players that are still members for the premium will still be able to download the contents."

As the support chat continued, I was told that I had to have Elite before it was removed on February 28 and as long as it was installed, the downloads for the maps would work. As for a refund, they told me I had to contact the 1st party provider (Xbox/ Microsoft). Now comes the fight to get back the $22.50 I paid for the map packs (which was half off through March 3... after they deactivated Elite).
I'm basically making this topic to make this issue more well known so that it could possibly be fixed in the future via a patch or something.

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#2xlinerPosted 3/9/2014 2:29:07 PM
Activision making terrible choices? That's new.
I seriously don't understand why they shut down Elite in the first place.
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#3fiasco86Posted 3/10/2014 3:59:39 PM
I'm having the exact same issue. So they're really saying that the content is just unavailable now?
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#4fiasco86Posted 3/10/2014 4:12:41 PM
I tweeted Infinity Ward about the issue. Please retweet to bring it to their attention.

https://twitter.com/rdfiasco/status/443161184036851712
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#5glassghost0Posted 3/10/2014 4:20:54 PM
If it's adding the files to your active downloads, can't you then cancel everything then go to Download History and have access to the files?
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#6fiasco86Posted 3/10/2014 4:29:36 PM
I tweeted GameInformer and they replied, saying they would investigate.
https://twitter.com/rdfiasco/status/443163221575204864

glassghost0 posted...
If it's adding the files to your active downloads, can't you then cancel everything then go to Download History and have access to the files?

Perhaps. I hadn't thought of that. I'll give it a shot.
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#7SonicuTeamu(Topic Creator)Posted 3/10/2014 5:00:17 PM
glassghost0 posted...
If it's adding the files to your active downloads, can't you then cancel everything then go to Download History and have access to the files?


In my case, that doesn't work. It adds the files to active downloads but I guess because the files end up becoming incomplete they don't register onto my DL history list.
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"God asks no man whether he will accept life. That is not the choice. you must take it. the only choice is how." -Henry Ward Beecher
#8Kurgan777Posted 3/10/2014 5:07:44 PM
SonicuTeamu posted...
glassghost0 posted...
If it's adding the files to your active downloads, can't you then cancel everything then go to Download History and have access to the files?


In my case, that doesn't work. It adds the files to active downloads but I guess because the files end up becoming incomplete they don't register onto my DL history list.


Things should show up in your DL history as soon as you purchase them, you don't need to download the whole file before it gets added to your purchase list.
.
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#9fiasco86Posted 3/10/2014 5:09:32 PM
Kurgan777 posted...
SonicuTeamu posted...
glassghost0 posted...
If it's adding the files to your active downloads, can't you then cancel everything then go to Download History and have access to the files?


In my case, that doesn't work. It adds the files to active downloads but I guess because the files end up becoming incomplete they don't register onto my DL history list.


Things should show up in your DL history as soon as you purchase them, you don't need to download the whole file before it gets added to your purchase list.
.


This DLC is different than traditional DLC on Xbox. You download the license for the content from the marketplace, then download the content itself from an in-game download client.
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#10feared4powerPosted 3/10/2014 5:10:17 PM
try downloading it offline