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Question about buying games on amazon

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  3. Question about buying games on amazon
3 years ago#1
I just bought a NEW (condition) PS3 game on amazon, unfortunately it was sent to me with lots of damages on the case, can I still sent it back and get a new copy - even though I have already opened it?
3 years ago#2
So there were damages on the case but you opened it anyway?
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"You spoony bard!" -- Tellah (Final Fantasy IV)
3 years ago#3
Was it in plastic with damages underneath? I'm having trouble understanding your situation? You should always contact the seller and send pictures of the condition it arrived in.
3 years ago#4
*if it arrived badly I meant to say
3 years ago#5
Was it from the main Amazon, or one off the sellers on there?

If the case was damaged before you opened it, you should have went online and sent them a message about it (i believe there is also a IM type customer service they do, which from my previous experiance has had any issues resolved very quickly)
3 years ago#6
joblessloser posted...
Was it in plastic with damages underneath? I'm having trouble understanding your situation? You should always contact the seller and send pictures of the condition it arrived in.


Sorry I should clarify. I didn't noticed the damages until I removed the wrapper and noticed that there is a crack on the outer, and A LOT of crack [inside] the case.


Was it from the main Amazon, or one off the sellers on there?

Main amazon
3 years ago#7
Real_Account posted...
joblessloser posted...
Was it in plastic with damages underneath? I'm having trouble understanding your situation? You should always contact the seller and send pictures of the condition it arrived in.



Sorry I should clarify. I didn't noticed the damages until I removed the wrapper and noticed that there is a crack on the outer, and A LOT of crack [inside] the case.


Did you buy it from amazon or through amazon? If you bought it from amazon I'm sure there's some kind of return policy on their site. If not you'll have to contact the seller.
---
"You spoony bard!" -- Tellah (Final Fantasy IV)
3 years ago#8
So just the case, or the disc? I'd just buy a new case tbh, not worth going through all that drama. If the disc is scratched and they've re wrapped it, however, I'd be calling them out on a used pretending to be new game.
3 years ago#9
I bought it from Amazon

So just the case, or the disc?

The case (there are a lot of crack. I find it unacceptable since I bought it in new condidtion - FROM Amazon, not just through amazon.
3 years ago#10
it's just a case....it's there to protect the disc. If your disc is unscratched and the game works I don't see what the problem is. You bought a game to play. Not a plastic case to be pretty.
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