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PlayMemories Studio Help

#1BaaPuffPosted 2/18/2013 6:17:02 PM
I recently got a Cybershot DSC-W650 Digital Camera and an offer for a FREE PlayMemories Studio from the PlayMemories Studio Download Campaign for the Playstation 3 with complete details and instructions. The details are on here http://support.d-imaging.sony.co.jp/www/disoft/int/playmemories-studio/pc/pms01en.html But I've followed the steps but it won't let me apply for the Free Unlock Key. I keep getting an "[DSC-W650] is not an applicable device" error despite it being in the list of Campaign Products. And if I try the alternate way, I can't even get to the issue the Product Code as listed in Step 3.

I've already contacted Sony and they have been jerking me around for 5 Hours now while several department transfers. Has anyone else had this happen to them? Can someone please help me out?
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