New product returns Returned product(s) must be in the original packaging and include any manuals, cabling and accessories in sellable condition. We reserve the right to limit returns to unopened or defective products. Defective product(s) will be replaced with a like item, upon return. Terms and conditions of manufacturer's warranty apply to defective video games systems and computer hardware after 30 days.
We do not accept returns of:
Any product(s) returned more than 30 days from the date on the packing slip. Any product(s) that has been opened (taken out of its plastic wrap). Any product(s) not in its original condition. Any product(s) that is damaged, played, or is missing parts. Any product(s) that were sold as part of a bundle, unless the bundle is returned complete. Please do not mail us product(s) that do not meet the return criteria listed above, as we do not issue refunds for non-qualifying items and cannot return the items to you.
Return policy on the back of their receipt: 1. A receipt is required for all returns and exchanges. 2. Unopened new merchandise (except tablets)=full refund within 30 days of purchase 3. Opened new merchandise (including tablets)= identical exchange within 30 days of purchase (no refunds)