FFXI Update Problem

#1BucketofhairPosted 8/3/2009 11:33:43 AM
So I'm trying to update my FFXI, and I get to step 2, Downloading, and when it gets to 7347 files remaining, file name "5.DAT", it just stops at 27%. Just completely stops. The loading circle in the bottom right corner is still moving and everything but the damn progress bar just freezes. I've also tried this on my PS3 (I have it for that too) and it doesn't stop at the same file, but it has the same problem. Anybody else encounter this at all, and more importantly, know how to fix it? Thanks.
#2Hubsch2016Posted 8/3/2009 11:41:30 AM
Hmm, that is new to me.

My advice is to go to the POL Web Chat ( https://admin.instantservice.com/links/5461/11844 ) and get a Live Rep to talk to directly about that.

Let us know how it plays out!


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www.Hubsch2016.com
The Race Begins Now.
#3Bucketofhair(Topic Creator)Posted 8/3/2009 2:49:07 PM
Well so far I've waited like 2 hours for a damn rep to talk to me. Hasn't happened yet. Also the phone lines are busy every time I've frigging called them. Hopefully they'll let me complain soon.
#4ootsonatiPosted 8/3/2009 3:14:39 PM
Well so far I've waited like 2 hours for a damn rep to talk to me. Hasn't happened yet. Also the phone lines are busy every time I've frigging called them. Hopefully they'll let me complain soon.

Good luck with SE's customer service. It's practically non-existent.
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FFXI Server: Valefor Character: Lowkey 75 bst/ 75 brd/ 65 blm/ 51 whm
LS: LastCaress
#5Bucketofhair(Topic Creator)Posted 8/3/2009 7:14:36 PM
Finally talked to somebody over the webchat. Actually solved the problem- my router was blocking those files for some reason. Switched over directly to the modem and it works now. Woohoo!
#6Hubsch2016Posted 8/4/2009 5:53:36 AM
Awesome, good to know it got solved, even if it took forever.

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www.Hubsch2016.com
The Race Begins Now.