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Shipped units reached 12 m, its estimated now that a further 5m sold electronically now. ALSO D2 didnt sell 12m units. It only sold 4m copies in its first year.
I should like to point out that Diablo also hasn't sold 12m physical units, at least not to individual people. Blizzard might have sold 12m physical units to retailers, but most people don't consider that when reading "such and such did(n't) sell X copies." They think of it in terms of sales to gamers and other individuals. A large percentage of those shipped units might have been sold, and in fact likely were, but with a game like this there's really no guarantee, and very little chance in my opinion, that it's had 100% sales of the total amount shipped.
Stop complaining. I could have done this more painfully. - Dryad from Sacred 2.