So I either trashed it, or lost it. Either way if I would have had it installed I would not have been able to play it. Thanks to an EA CSR they put my code on my account and it installed for me(a week ago). I started playing the game and every 5 minutes there was a crash... I checked and found the solution! i have windows 7 64bit and i had to enable something in control panel to let it use more RAM/memory than was allowed for most operations. NOW the game runs on max settings just fine. This game is amazing and I am now loving it more than ever.