That information has not yet been announced or we are not able to comment at this time. Please stay up to date on our website (http://na.square-enix.com) for up to date information on our titles (both current and upcoming). We apologize we cannot assist further at this time.
Customer service largely exists so that individuals do not feel ignored by companies. The person you spoke to should not be expected to have any decision-making power and or information, they're just the messenger. Unfortunately.
I'd just like this and First Departure on a non-handheld. :(
A design choice you do not understand about a game is not a glitch.