VIP Access Query

#1TherumancerXPosted 8/10/2009 6:33:34 AM
How long did it take people to get their VIP access from Gamestop/Marvel. I pre-ordered the game a while ago, got my special cardboard chit with the address, entered my receipt number and everything else and STILL haven't gotten anything back from them.

If anyone has a spare code, I'd appeciate it (Thorley23@sbcglobal.net) BUT, despite how that sounds I'd vastly prefer to be able to get my own VIP invite, so I'm wondering if anyone has had any problems? I've been at it for a while which is why I haven't been seriously pursueing getting one her, I've probably sent in like 20 requests by now.
#2MonitorPosted 8/10/2009 6:36:21 AM
I had to contact Gamestop's customer support. I included my receipt # in the email, and explained I still had not received my VIP code.

It took around 3-5 business days, and I was sent a VIP code. I had to keep an eye out for it, as it was in my SPAM folder.
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#3hellslingerPosted 8/10/2009 6:51:59 AM
I pre-ordered online and got it two days after that.
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#4TherumancerX(Topic Creator)Posted 8/10/2009 7:02:30 AM
Thanks Monitor I guess I'll try that.
#5Gambit1024Posted 8/10/2009 7:03:00 AM
On the MUA2 website under the VIP menu it says to click the link if you hadn't recieved the VIP code to follow the steps. I got mine like a day after I did it.
#6blutoblutarskyXPosted 8/10/2009 7:16:08 AM
yeah-

i had no problems with mine but a lot of people seem to be having problems recently.
#7TherumancerX(Topic Creator)Posted 8/10/2009 12:02:43 PM
Hmmm well I tried the MUA2 site and the "problems" clicky just sent me to the gamestop registration page, and it says I've already registered under my E-mail address.

I guess I'll give it yet another day and then see about contacting Gamestop's customer service.
#8CaptainSkullsPosted 8/10/2009 12:38:09 PM

I got my code about a half hour after I put in my info.

#9CalistoCoonPosted 8/10/2009 12:44:26 PM
I still have not got mine and when I called Gamestop they said they will give it to me when I pick up my copy.

Since I preordered the game several months ago, I didn't keep the receipt.
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#10TherumancerX(Topic Creator)Posted 8/10/2009 1:02:39 PM
I have my receipt so there shouldn't be any problems on that account. Right now my information is apparently in their system (since it said my E-mail address was used when I just tried again) which is why I am giving them until tomorrow.

Truthfully I wouldn't care that much but it seems like they are now offering some kind of in-game benefits (costumes) for VIP members who actually show up, so I am interested in checking this out.