They injected the skins into my account without further questioning. The Riot Support who helped me was Picture of Horse.
I went into detail in the ticket though, explaining how my name was input into the machine and how me and many others have been waiting on our skin injections, so that may have helped.
Peculiar thing though; I don't have Sona unlocked. So they unlocked the skin for me, but I still have to buy the champion to actually use the skin. --- http://i.imgur.com/kMixF.jpg http://imgur.com/pE5Me.jpg http://i.imgur.com/QY7Ig.jpg