As someone who actually works in IT user support, Geek Squad makes me sick. You don't need any expertise or general knowledge to work there, they have a standard procedure of about 5 fixes that they use for every single problem, if those 5 things don't work they just reformat and charge you for it. It's not a real fix.
"The only people who should shoot, are those who are prepared to be shot at."- The Great Emperor Lelouch Vi Britannia