Can't connect to EA online

#1bronco1991Posted 9/10/2011 10:07:49 AM

After I pressed "quick match" an error message popped up saying I couldn't connect to EA online, has anyone else had this problem and knows how to fix it?

#2BlueSteel90Posted 9/10/2011 11:51:26 AM
I'm having the EXACT same problem, hopefully someone knows how we can fix it.
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Gamertag- NFunderburk.
#3bronco1991(Topic Creator)Posted 9/10/2011 12:49:55 PM

I changed my gamertag recently and I think that may be the problem. when I go to manage my Ea profile its still showing my old gamertag.

#4Manila_PlaguePosted 9/10/2011 2:02:09 PM
here is a fix that worked for me

go into your system settings and locate the game save for battlefield BC2

delete the file (is a 2mb file)

then clear your cache

restart xbox and you should be able to connect

this action erases single player progress FYI
#5GuitardianPosted 9/10/2011 2:13:46 PM
I am having the same problem..
#6bronco1991(Topic Creator)Posted 9/10/2011 2:24:58 PM

did u change your gamertag like me?

#7Manila_PlaguePosted 9/10/2011 2:26:02 PM
a few other things to try

if using a router disable UPNP

EA will tell you to port forward but that's a joke

i have also heard about changing the system time

log out

change date to nov 15 2005

sign back in

never tried the last one but just thought i'd post it
#8bronco1991(Topic Creator)Posted 9/10/2011 2:30:28 PM

The servers could possibly be down, if so it would be nice if ea would post that on twitter or facebook to give us the heads up.

#9Manila_PlaguePosted 9/10/2011 2:41:41 PM
the server is not down

i had this issue a few weeks back and it lasted for about 4 days

IMO this is a result of EA consolidating their servers

try the fixes i posted above for the first one worked for me

fear not as this issue does seem to go away on it's own

if you would like additional help with router config i will need make and model
#10bronco1991(Topic Creator)Posted 9/10/2011 2:47:06 PM

i tried all of your suggestions and they didn't work for me, but thank you for your help nonetheless