I cannot get the second fingerprint off of the door in case #3. When I get in close to the door, I see a print all the way on the right of the door handle and I can obtain that one and analyze it (turns out to be Levinsohn's). Then there are two prints all the way to the left on the handle which I cannot retrieve no matter what I do. When I look at the door handle under my items/clues to analyze Levinsohn's fingerprint the handle shows another print directly to the left of Levinsohn's print which I cannot see when I actually go to the door in the room. How do I get a second print off of the door?? Thanks!