I know their site has a feedback e-mail and I heard they're pretty good with fan mail too, but how do we know if the e-mail was read by just a person hired to read e-mails rather than the staff of the office?
It's actually not me that wants to contact HVS, but I notice the boards are already on the top 10 list so I figured I'd ask. My friend has some interesting suggestions to HVS and he already sent an e-mail to their feedback section, but he's worried it would be read by someone specially assigned to read e-mails without having a chance to be passed onto HVS. I guess it wouldn't hurt to post it on this board, then?
I just read the e-mail draft he wrote up and it makes a lot of good points. So if you guys don't mind another thread with the title addressed to HVSTony, I'll post it here for everyone to read. It's not a flame or anything offensive, it's a very constructive (to me anyway) e-mail dissecting the problem with the graphics.