not sure why so many ppl think nintendos customer service is good

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  3. not sure why so many ppl think nintendos customer service is good
2 years ago#1
they have the worst ive ever seen. if your 3DS is damaged, they charge you 95 dollars to fix the case, or 130 to fix the screens. if its a limited edition you're SOL. also they dont even stock anything but cosmo black for 3DS and they will not switch from 3DS to XL or XL to 3DS for you either. you're limited to whatever they have or theyll send it back unrepaired. their customer service employees usually are foreign and dont speak good english. they charged me 90 dollars for a faulty launch wii misaligned laser, i waited a week and a half to get it back they didnt even fix it i had to send it in a second time, and they charged me. the DS Lite hinge crack isnt covered by warranty, niether is the 3DS scratching itself, or fewer than 2 dead pixels. their customer service absolutely sucks. theyre also rude to you if you say that you deserve anything, they tell YOu what you deserve.
2 years ago#2
Cool story bro.
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Old GameFAQs user "thefizzle656" (from March 2004, with access to LUE), unfortunately my account has been lost ;_;
3DS Friend Code: 4527-7948-2723
2 years ago#3
Retroxgamer0 posted...
they will not switch from 3DS to XL or XL to 3DS for you either


Why would they do this?
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When life gives you melons, you know you're dyslexic.
2 years ago#4
You just need to accept the XL and they'll love you bro.
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XBL GT: roboitoam
3DS FC: 2981 - 5506 - 6390
2 years ago#5
I have had service of the highest caliber when I have called them.
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Walharts. Low prices. Everyday. On Everything.
Official maribelle of the Fire emblem awakening board! Official pokemon fanboy of the NDF!
2 years ago#6
Can we stop feeding this troll.
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3DS FC : 2680-9494-1373
2 years ago#7
I never have a lot of extra money laying around, but this is why I NEVER send anything in for repirs. $130 to fix the screens? plus shipping (unless shipping is free whcih I doubt) and a month+ wait? No thanks. I'll just sell the broken system for scrap and go buy a brand new system for almost as much as they would charge me to repair my old one (A brand new system would probably be cheaper if the shipping is not covered.)
2 years ago#8
PsychoWolfX posted...
I never have a lot of extra money laying around, but this is why I NEVER send anything in for repirs. $130 to fix the screens? plus shipping (unless shipping is free whcih I doubt) and a month+ wait? No thanks. I'll just sell the broken system for scrap and go buy a brand new system for almost as much as they would charge me to repair my old one (A brand new system would probably be cheaper if the shipping is not covered.)


shipping is covered if you either print out your own label, or you wait for them to mail you one in an envelope.
2 years ago#9
Quit lying.
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Pokemon White 2 FC:4685-8577-8710
2 years ago#10
if theres is the worst than you really haven't seen many other companies
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3DS FC: 4940-5445-8767
It is a remake, not my fault you people think ports are remakes (but only on Nintendo systems)-Demondog666 on Kid Icarus Uprising
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  3. not sure why so many ppl think nintendos customer service is good

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