To those who received the cancellation due to overselling email

#21ZEOPOWER6Posted 1/23/2013 7:59:52 PM
BazurkMC posted...
ZEOPOWER6 posted...
It appears that they sent out these emails on accident. >_>


why do you say that?

ived been on hold for last 5-10 minutes


People who called said that there was a batch of emails sent to people who actually did get copies of the WE.
#22grzajabarkusPosted 1/23/2013 8:00:59 PM
I'll call too, because I ordered exactly at 10 when the page finally let us. This is a huge mess.
#23Eternal_Dream21Posted 1/23/2013 8:02:04 PM
AnuroRay posted...
eternal when did you order it exactly what time.


I received the order confirmation at 1:01 PM EST, so like a minute or two before that?
#24Garp_fistPosted 1/23/2013 8:02:09 PM
On hold now. I need to figure this crap out. Either way, never ordering something from them again.
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#25archizzyPosted 1/23/2013 8:04:13 PM
Well WTF. I just placed an order on Ebay from PlayCanada as I'm NOT going to miss out on this.
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#26SoopaSte123Posted 1/23/2013 8:06:17 PM
Are any of you who got the email able to track your package on UPS? Cuz mine won't show up, nor have I gotten a "shipped" email, so I'm wondering if only some of those overselling emails were accidents and mine wasn't.
#27Nerdforlife91Posted 1/23/2013 8:09:36 PM
My order number also didn't have a shipping label created, so I don't think mine was an accident...

I'm thinking about going to Walmart tomorrow and looking for a copy, but we'll see.
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#28goofy23Posted 1/23/2013 8:10:24 PM
SoopaSte123 posted...
Are any of you who got the email able to track your package on UPS? Cuz mine won't show up, nor have I gotten a "shipped" email, so I'm wondering if only some of those overselling emails were accidents and mine wasn't.


I'm wondering the same. It did say to wait 24-48 hours for an official email. So I say just wait till you either get a shipped or canceled email.
#29ZEOPOWER6Posted 1/23/2013 8:11:32 PM
"Digital River would like to express our sincere apologies for the problems that you had ordering NAMCO BANDAI's Ni no Kuni: Wrath of the White Witch™ - Wizard's Edition. Because of an error in our ordering system, the available inventory of Wizard's Edition was oversold by mistake. The good news is because you were among the very first customers to place an order when inventory was available, we still have an opportunity to fulfill your original order. Before we are able to ship your order, we just need to you to contact our customer service department at 952-392-2057 to update your payment method. When you call, please have your order number (*********) available."

This email was also sent out.
#30Procyan(Topic Creator)Posted 1/23/2013 8:13:04 PM
I received a cancelled email, yet was told to disregard it, but my order number comes up with nothing with UPS. I'm calling them again to see if they corroborate what I was originally told.
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