Amazon.ca question

#1hotgamerPosted 1/24/2013 8:29:11 AM
Was amazon.ca offering the griffy DLC as preorder? I am 100% sure I saw it on their website and now 2 days later, I didn't receive it, sent an email to support, they tell me this is only for amazon.com.

Anybody got theirs? Because I am sure it was saying we would get it for preordering and that the guy who answered is actually wrong.

Of course, sent another angry email to support this time.
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#2XxShArInGaNxXPosted 1/24/2013 8:37:11 AM
i got mine on the 22nd so yes they send it
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#3wolfebanesPosted 1/24/2013 10:45:48 AM
so do us canadians get screwed out of this? I never got one either.. that sucks.
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#4MeteoritesPosted 1/24/2013 2:36:06 PM
I didn't get one either. >_>
#5DigiRice_basicPosted 1/24/2013 2:55:43 PM
I also haven't received my code yet and I also had confirmed it was on amazon.ca before I went through them.

Google has the site cached here: http://webcache.googleusercontent.com/search?q=cache:mLZfpWmNAdcJ:http://www.amazon.ca/Namco-11071-Ni-no-Kuni/dp/B007A7UJ4S%2Bni+no+kuni+amazon.ca&rls=com.microsoft%3A*&oe=UTF-8&startIndex=&startPage=1&redir_esc=&hl=en&ct=clnk

I tried chatting and emailing my concern about the lack of code, but keep being told that the pre-order bonus was not available for amazon.ca or that I cannot be given the bonus now... I've initiated one more contact to customer care. Let's hope the 4th time works........

Poor griffy :(
#6MeteoritesPosted 1/24/2013 3:12:29 PM
I contacted them and they said they forwarded this to their marketting team and will get back to me in 2-3 days.
#7DigiRice_basicPosted 1/24/2013 3:18:55 PM
Meteorites posted...
I contacted them and they said they forwarded this to their marketting team and will get back to me in 2-3 days.


Yup that's where I'm at. I was able to get "priority" forwarded. So hopefully a positive response in 1-2 days.

Good luck us!
#8xChaosLokixPosted 1/25/2013 7:52:36 AM
Anyone else get it yet? I just asked customer service today and I got the same response of 2-3 days.
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#9SiansphericPosted 1/25/2013 8:28:36 AM
xChaosLokix posted...
Anyone else get it yet? I just asked customer service today and I got the same response of 2-3 days.


I got my shipping notice on Sunday and on Tuesday Amazon.ca sent me an email with the code.
#10blitz_0623Posted 1/25/2013 8:43:52 AM(edited)
I also asked about the preorder bonus. I got the shipping notice yesterday, so I might get the code Monday or Tuesday, but I asked just in case. They responded with this:

This email is regarding the issue with the promotional code for the "Ni no Kuni."

I am very sorry that you did not receive our promotional offer. I have checked with our marketing and promotions team and confirm that this promotion was given by the manufacturer.

I apologize for any inconvenience or disappointment this may cause. If you have any more questions about this offer, you may wish to contact the manufacturer directly. You should be able to find contact information on their website.

Here is the link to contact the manufacture:

http://www.namcobandaigames.com/support

Again, I would like to apologize for the inconvenience you have experienced and express our gratitude for the patience you've displayed thus far.

We look forward to seeing you again soon.


I don't understand how that answers the question of whether I'm going to get a code or not