Question from thunderfang_ren

If I don't remember the email/username/password, but I still have the game, will I be able to play it on a NEW computer?

I have the game from long ago and a new computer (the old is long gone). However, I can't remember the email used, the username, or the password. Will I be able to set it up on my new computer and make a new account? Or am I royally boned?

Accepted Answer

Lizardneck answered:

The code's tied to your old account. If you still have your access key, contact support and give them your access key. They might be able to help you recover your username and password (and, if you've also forgotten a character name, that, too.)
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