Question from EtherealJester

Why won't steam accept my product activation key?

I tried activating my steam code to put Portal 2 on my computer, but when I did it said the key has already been used. I synced my psn account with steam but Portal 2 definitely is not showing up on my games list.

ps. I know for a fact that I synced my ps3 with the same account that I'm trying to activate the game with.

EtherealJester provided additional details:

I originally bought it brand new with the shrink wrap on it.

Answers

curtisalanmcgee answered:

If you bought the game used, then that is why it doesn't work. Somebody already used the code.
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