Question from chance494
Why won't my songs work?
I downloaded 150 or so songs and then I got the red rings of death. I sent my X-Box in and they sent me a new one. The songs I downloaded before I sent it in won't work unless I'm connected to xbox live. I tried download again. I tried deleting and then re-downloading and I tried listening to the song samples. I've downloaded songs since I got it back and they work fine. Can anyone help?
This question is open with pending answers, but none have been accepted yet
Contact microsoft, I think there is a way to get the licence transfered to the new x-box. The old songs are still tied to your old x-box. You can play them on any as long as you are on XBL. But to play them offline they need to be licenced to that X-box.
You can do the license transfer yourself at xbox.com/drm or call microsoft and eventually they do it for you
You need to transfer your licences from your old console to the new one they sent. Check the license transfer process at www.xbox.com/en-US/support/systemuse/xbox360/licensemigration/ it's easy and it's fast. I had license transfered from 2 older consoles to a new one without a problem.
One more thing, since you got a replacement from microsoft, they should have done the license transfer themselves before sending the console to you.
What Microsoft told me to do after I got red ringed was I re-downloaded every song I had, it took time but it worked.
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