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Right now the worst thing (and potentially a deal breaker) for tf2wh.com is that metal and keys are nearly always overstocked. Items you'd like to get rid of are probably overstocked (because everyone got a bajillion of them and nobody wants them), and semi-frequently steam's trade system will bug out and so you'll see the wait time skyrocket to 4 hours because steam won't let trades go through or else the bots are down.
If they would sell refined metal (or if they're allowed to sell it, since I'm sure valve would be upset if they made any attempts to profit off of their cash cow) they could reduce the stock of metal quickly and use that to keep the site running smoothly. Also the new trust system makes it hard to trade expensive stuff away unless you're constantly finding junk to sell...
I like TF2wh but it's getting to be a pain to use.