If my external HDD is not being recognised anymore, what do I do?

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  3. If my external HDD is not being recognised anymore, what do I do?

User Info: R_O_B_Sentry

R_O_B_Sentry
1 month ago#1
My HDD for the wii u is not being recognised anymore, the console behaves as if nothing has been plugged into it. The external HDD is a Toshiba 2TB drive and it connects via mains and USB. Please recommend something to me :( it has Smash Bros for Wii U along with Mario Kart 8, Sonic Racing Transformed and a lot of other games and their years of saved data on it.

Any pros in here?
Hi ! I'm Omochao. @_@ ) I'm here to help you.
Ah... My, my... <3 I foresaw your arrival, Mario. -- Merluvlee, Paper Mario

User Info: BrianCraigSmith

BrianCraigSmith
1 month ago#2
Turn off the Wii U. Double check all connections are secure and good to go. If that doesn't work, I think you can copy your data to a PC, format your hard drive, and copy it back from the PC.

Nintendo Customer Support is another option.
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User Info: R_O_B_Sentry

R_O_B_Sentry
1 month ago#3
Thank you, but it looks like I can't access the games and save data on a PC without a data recovery wizard software.

I think I will call Nintendo!
Hi ! I'm Omochao. @_@ ) I'm here to help you.
Ah... My, my... <3 I foresaw your arrival, Mario. -- Merluvlee, Paper Mario

User Info: R_O_B_Sentry

R_O_B_Sentry
1 month ago#4
Nintendo said it's not their problem, now what do I do? I never thought that HDD drives could even lose data this quickly
Hi ! I'm Omochao. @_@ ) I'm here to help you.
Ah... My, my... <3 I foresaw your arrival, Mario. -- Merluvlee, Paper Mario

User Info: MrCokeacola

MrCokeacola
1 month ago#5
You could try a new enclosure for the HDD. Otherwise you are pretty sol unless you want to try recueing the data on a computer and transferring the data to a new drive. Ether way you should think about getting a new hard drive.
I like og Xbox so much I made a youtube about it.
http://www.youtube.com/channel/UCdLoMsQgAsN0scmkQvievLA

User Info: Aaron44126

Aaron44126
1 month ago#6
You can't transfer the Wii U data to a PC. It uses a proprietary encrypted file system... If you plug a healthy drive into a PC, Windows will just ask you to format it.

It's sad, but unfortunately, there's not much that can be done in this case. No data recovery tools work with a Wii U formatted drive, and there's no way to transfer saves in and out of a Wii U anyway, aside from using the limited data management tools built-in.

Hard drives are mechanical and can die at any time... You should always treat them with that in mind. Unfortunately there's no really a backup solution for Wii U data. I think that the best thing that you can do for the Wii U is use a high-quality flash drive or SSD (less prone to failure than a HDD). Even though Nintendo doesn't recommend them, I've been running my Wii U off of a 256GB SSD for years without any trouble. "High-quality" is the operative term here, cheap-o flash drives will also run into problems quickly.

User Info: jimi_dini

jimi_dini
1 month ago#7
R_O_B_Sentry posted...
Thank you, but it looks like I can't access the games and save data on a PC without a data recovery wizard software.


You can't do that in any case.
All harddrives formatted by Wii U are fully encrypted. Only that specific Wii U (and Nintendo) are able to read them.

Aaron44126 posted...
there's no way to transfer saves in and out of a Wii U anyway,


Not entirely correct.
Wii U allows to make tons of backups yourself, because you can actually not only connect 1 harddrive to your system but multiple.

Second: Nintendo support told me some year ago or so that if the Wii U would bite the dust, I could send in my harddrives and they can make them work on a replacement Wii U.

That wont help OP obviously, because for him its the other way around. Should have made backups.
"On my business card, I am a corporate president. In my mind, I am a game developer. But in my heart, I am a gamer."
--Satoru Iwata, 1959-2015 R.I.P.

User Info: Rupin_Salesman

Rupin_Salesman
1 month ago#8
I'm having the exact same problem..
"I love going on message boards and complaining about games I've never played!"
- Francis, Super Paper Mario
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