Xbox store stuck

  • Topic Archived
You're browsing the GameFAQs Message Boards as a guest. Sign Up for free (or Log In if you already have an account) to be able to post messages, change how messages are displayed, and view media in posts.
  1. Boards
  2. Xbox One
  3. Xbox store stuck

User Info: rascalsboy

rascalsboy
3 years ago#1
I have downloaded a few apps from the xbox store. But now it's frozen on xbox music and won't go off. I didn't even look up xbox music. Now I can't use the xbox store.

I've restarted the console (several times). I've gone to the store app pressed the menu button the the quit option. It's still stuck on xbox music. Does anyone know how to fix this or have any ideas on how to fix it.

User Info: TheeLeeham

TheeLeeham
3 years ago#2
Hard reset? Hold down the power button for a few seconds.

User Info: rascalsboy

rascalsboy
3 years ago#3
Thank you

User Info: TheeLeeham

TheeLeeham
3 years ago#4
No problem. I had an issue recently where I couldn't connect to multiplayer games. After 2 hours of trying and talking with xbox support I just did a hard reset and it solved everything.
  1. Boards
  2. Xbox One
  3. Xbox store stuck

Report Message

Terms of Use Violations:

Etiquette Issues:

Notes (optional; required for "Other"):
Add user to Ignore List after reporting

Topic Sticky

You are not allowed to request a sticky.

  • Topic Archived