After the update Xbox One no longer connects to TV

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  3. After the update Xbox One no longer connects to TV

User Info: Gradieus

Gradieus
2 years ago#1
After the update on Tuesday installed, the xbox one went black on screen, I turned the console on/off (didn't work). I thought it might be the hdmi cord so I plugged it in/out (didn't work), got another hdmi cable from the living room (didn't work). So then I used the hdmi pass-through feature with xbox 360 and that works but there's a stutter.

So... what happened?

User Info: Crxlarth

Crxlarth
2 years ago#2
I too am having this problem. My guide and menues show up, and I get audio for channels, but no video. Can see and select my dvr and on demand functions still, just no video.
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User Info: kennyynnoo

kennyynnoo
2 years ago#3
I assume you both did a hard reset?

Maybe try to disconnect from the internet next, shut off your router, whatever, mess around with it.
Own: Xbox one, 360, PS3, Wii
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User Info: Gradieus

Gradieus
2 years ago#4
kennyynnoo posted...
I assume you both did a hard reset?

Maybe try to disconnect from the internet next, shut off your router, whatever, mess around with it.


Tried those, nothing worked :S

User Info: suicide machine

suicide machine
2 years ago#5
both of you on the preview 1409 build?
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User Info: darkshadowmaster

darkshadowmaster
2 years ago#6
Hard reset your cable box.

This actually happens VERY frequently between my cable box & XB1. Quite irritating.

Edit:

Nevermind I thought you were saying TV as in cable TV.
When I read about the evils of drinking, I gave up reading.
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  3. After the update Xbox One no longer connects to TV

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