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ATTN: Sonic Mania buyers on Steam, I need your help

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  3. ATTN: Sonic Mania buyers on Steam, I need your help

User Info: Retrowire

Retrowire
4 months ago#11
snkboi posted...
Retrowire posted...
snkboi posted...
if you already own the game you wont get another copy on your account

Is that because of Steam's policy? Because Sega's customer support told me today i should get a gift copy. But I think Sega isn't aware of this problem. There's alot of other people in the same boat as me.


that's because:
if you already own the game you wont get another copy on your account

source? Because I would love to provide that to Sega's customer service.
AdhesiveWombat is the greatest chiptune electro artist ever.

User Info: KaiRyusaki

KaiRyusaki
4 months ago#12
I already had Sonic 1, didn't get a gift copy yet
but i pre-ordered from somewhere else that gave me a steam-key, so im unsure if that matters

User Info: sonicteam2k1

sonicteam2k1
4 months ago#13
ryouma17 posted...
its sad that sega needs to rely on its fanbase to create a good sonic game


counter strike
See The Game Collection
http://people.ign.com/nights_team2k7/games

User Info: arleas

arleas
4 months ago#14
Steam doesn't even do gift copies like they used to.
https://steamcommunity.com/games/593110/announcements/detail/1301948399254001159

It USED to be you could store gift copies in inventory and dole them out whenever you felt like it. NOW they changed it so that you have to designate a person to send it to and a time to send it and if the game can't be delivered (like if it's refused or if a certain amount of time passes and they don't log in to accept) then you get a refund and the game is gone.

https://support.steampowered.com/kb_article.php?ref=4502-TPJL-2656

(once again mods, this is how steam does all their support articles, it's not a referral scam).

Basically, that article states that the only cases where you receive a gift copy is when it's EXPLICITLY noted on the store page. If you have a screenshot showing that steam had a big notice stating you'll get a gift copy, then you're due a gift copy... if you don't then you won't get it ever no matter what.

I'm betting that they're not giving extra giftable copies anymore because some people abused it, so if you already own a game and there's a "free copy" involved, you are out of luck.
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User Info: jumper1234

jumper1234
4 months ago#15
1.) Yes
2.) No

I'm still waiting for the giftable copy, so I can give it to my brother.
RIP Satoru Iwata, 1959-2015

User Info: Retrowire

Retrowire
4 months ago#16
arleas posted...
Steam doesn't even do gift copies like they used to.
https://steamcommunity.com/games/593110/announcements/detail/1301948399254001159

It USED to be you could store gift copies in inventory and dole them out whenever you felt like it. NOW they changed it so that you have to designate a person to send it to and a time to send it and if the game can't be delivered (like if it's refused or if a certain amount of time passes and they don't log in to accept) then you get a refund and the game is gone.

https://support.steampowered.com/kb_article.php?ref=4502-TPJL-2656

(once again mods, this is how steam does all their support articles, it's not a referral scam).

Basically, that article states that the only cases where you receive a gift copy is when it's EXPLICITLY noted on the store page. If you have a screenshot showing that steam had a big notice stating you'll get a gift copy, then you're due a gift copy... if you don't then you won't get it ever no matter what.

I'm betting that they're not giving extra giftable copies anymore because some people abused it, so if you already own a game and there's a "free copy" involved, you are out of luck.

This is the evidence I needed thank you.

So Sega is clearly unaware that previous owners of SoH1 just aren't getting any compensation at all it seems.
AdhesiveWombat is the greatest chiptune electro artist ever.
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