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How the f*** do you cancel a f***ing gold subscription?

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  2. Xbox 360
  3. How the f*** do you cancel a f***ing gold subscription?

User Info: The_Excerion3

The_Excerion3
4 years ago#1
I've been trying for like an hour to figure out how the f*** you're supposed to cancel your live gold subscription on the Xbox, and the option obviously isn't there.

So how the hell do I cancel the subscription? This is the worst user experience I've ever come across in my life and it's a f***ing joke that a company like Microsoft would do this. You absolutely CANNOT provide an interface for setting up a credit card subscription and NOT provide one for removing it on the same device. I'm stuck with a subscription on an old hotmail account I have no access to, and a phone number I can't call because I don't have access to a phone right now.

What am I supposed to do?

User Info: adonfraz

adonfraz
4 years ago#2
e-mail customer service
"I wanted another ad where LeBron says "Like a good neighbor State Farm is there, with a clutch gene!" - Skip Bayless
Xbox GT: Loyal Catalyst

User Info: ADHDguitar

ADHDguitar
4 years ago#3
Been there.

You have to go to the Xbox Live website and cancel from there. If that doesn't work, try to contact customer support.

If and when you start speaking to a representative, they will try to sell you more Xbox Live Gold. You will have to be very unwavering.
Still waiting for Diddy Kong Racing 2

User Info: Yankeehazard191

Yankeehazard191
4 years ago#4
its called google

User Info: oasisbeyond

oasisbeyond
4 years ago#5
You can't. MS owns your soul.

User Info: The_Excerion3

The_Excerion3
4 years ago#6
What is the e-mail address for customer support? I can't even find the f***ing thing. Their "contact us" page has some stupid ass troubleshooter thing that directs me to a login page and no contact e-mail address...

User Info: blacklabel357

blacklabel357
4 years ago#7
If you can log into xbox.com its as simple as clicking on "my account" and then clicking on "change" where it says automatic renewal.

http://support.xbox.com/en-US/billing-and-subscriptions/subscription-management/cancel-xbox-live-gold-subscription
Xbox live gamertag - TheurgicWraith

User Info: IvanKozlov

IvanKozlov
4 years ago#8
You know what I hear really helps? Getting angry for no reason.
I'll not stop moving forward. I'll not regret a single step I had taken. That's why...I order you...Do not betray me! And do not leave my side! No matter what.

User Info: SunDevil77

SunDevil77
4 years ago#9
You dang kids these days with your complicated computer doodads!
Have you ever had a turkeyburger? Is that a fried turkey leg wrapped inside a burger? Because if so, then yes. Delicious.

User Info: PerfectZer0

PerfectZer0
4 years ago#10
IvanKozlov posted...
You know what I hear really helps? Getting angry for no reason.


*I have two wieners* ... Damn! I'm so angry right now! I really need to stick them into something.
I'll be at my favorite space pub, drinking Strongbow, and playing Bullet Soul. ~Cheers to you awesome spaceship shooter!!~
  1. Boards
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  3. How the f*** do you cancel a f***ing gold subscription?

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