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User Info: Alex2906

Alex2906
4 years ago#1
I've tried signing into xbox live a few days ago and it's telling me my account is suspended and I need to update my payment option. I only have one payment option which is my debit card that I use. I try and update it by doing nothing and it gives me an error code that when I put it online tells me to just reset my xbox and make sure I'm not downloading anything. I put a 12 month xbox live prepaid code in midway through December so I don't understand why it's now suspended my account
Lightning Strikes. A Flash Flood of Colour.
I Can't Stand the Heat.

User Info: darkhare

darkhare
4 years ago#2
Alex2906 posted...
I try and update it by doing nothing


that pretty much sums up this gen of kids
micro-transactions in $60.00 retail games, it will get worse devs are just boiling the frog slowly so we dont notice.

User Info: Winternova

Winternova
4 years ago#3
1-800-4-MY-XBOX.
http://www.youtube.com/watch?v=pMKUUUvjjzo
Fan of: Steelers(6-time Champions), Red Wings(11-time Champions)

User Info: SonyHoundDawg

SonyHoundDawg
4 years ago#4
Where you naughty online and got banned?

User Info: Veliconis

Veliconis
4 years ago#5
From: darkhare | #002
Alex2906 posted...
I try and update it by doing nothing


that pretty much sums up this gen of kids

From: SonyHoundDawg | #004
Where you naughty online and got banned?


LOL
Your = belonging to you, you're = you are, their = belonging to them, they're = they are, there = not here.

User Info: OrgeLambart

OrgeLambart
4 years ago#6
number of craps given was Zero... Try to call up MS and not complain on a message board. Nobody here can help you, if we could, more than likely we wouldn't. I hope you saved the receipt and the actual card for that 12 month card you entered in December, odds are something happened and it never took. Sorry about your darn luck.

User Info: Alex2906

Alex2906
4 years ago#7
Quote:Alex2906 posted...
I try and update it by doing nothing


that pretty much sums up this gen of kids

@darkhare

No I mean how can I update my billing information when it's the correct information? It's the debit card ive used for nearly two years and has always worked.
Lightning Strikes. A Flash Flood of Colour.
I Can't Stand the Heat.

User Info: orangenee

orangenee
4 years ago#8
Two years huh. Maybe check the expiry date on that card.
Official Official of the Official board!!!
GT/PSN:Hellsteeth30

User Info: randomweirdo

randomweirdo
4 years ago#9
Hmm, let me bet, you forgot to check and see if your subscription renewed before putting in that prepaid code and then your card declined?

User Info: Alex2906

Alex2906
4 years ago#10
Quote:Two years huh. Maybe check the expiry date on that card.
@orangenee
Doesn't go out of date until 2015 so no it's not the card
Lightning Strikes. A Flash Flood of Colour.
I Can't Stand the Heat.
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