not sure why so many ppl think nintendos customer service is good

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  3. not sure why so many ppl think nintendos customer service is good

User Info: Retroxgamer0

Retroxgamer0
4 years ago#1
they have the worst ive ever seen. if your 3DS is damaged, they charge you 95 dollars to fix the case, or 130 to fix the screens. if its a limited edition you're SOL. also they dont even stock anything but cosmo black for 3DS and they will not switch from 3DS to XL or XL to 3DS for you either. you're limited to whatever they have or theyll send it back unrepaired. their customer service employees usually are foreign and dont speak good english. they charged me 90 dollars for a faulty launch wii misaligned laser, i waited a week and a half to get it back they didnt even fix it i had to send it in a second time, and they charged me. the DS Lite hinge crack isnt covered by warranty, niether is the 3DS scratching itself, or fewer than 2 dead pixels. their customer service absolutely sucks. theyre also rude to you if you say that you deserve anything, they tell YOu what you deserve.

User Info: ILoveLUEshi

ILoveLUEshi
4 years ago#2
Cool story bro.
Old GameFAQs user "thefizzle656" (from March 2004, with access to LUE), unfortunately my account has been lost ;_;
3DS Friend Code: 4527-7948-2723

User Info: pokemega32

pokemega32
4 years ago#3
Retroxgamer0 posted...
they will not switch from 3DS to XL or XL to 3DS for you either


Why would they do this?
When life gives you melons, you know you're dyslexic.

User Info: crimsonclaw111

crimsonclaw111
4 years ago#4
You just need to accept the XL and they'll love you bro.
XBL GT: roboitoam
3DS FC: 2981 - 5506 - 6390

User Info: pikachupwnage

pikachupwnage
4 years ago#5
I have had service of the highest caliber when I have called them.
Walharts. Low prices. Everyday. On Everything.
Official maribelle of the Fire emblem awakening board! Official pokemon fanboy of the NDF!

User Info: tranceaddict19

tranceaddict19
4 years ago#6
Can we stop feeding this troll.
3DS FC : 2680-9494-1373

User Info: PsychoWolfX

PsychoWolfX
4 years ago#7
I never have a lot of extra money laying around, but this is why I NEVER send anything in for repirs. $130 to fix the screens? plus shipping (unless shipping is free whcih I doubt) and a month+ wait? No thanks. I'll just sell the broken system for scrap and go buy a brand new system for almost as much as they would charge me to repair my old one (A brand new system would probably be cheaper if the shipping is not covered.)

User Info: Retroxgamer0

Retroxgamer0
4 years ago#8
PsychoWolfX posted...
I never have a lot of extra money laying around, but this is why I NEVER send anything in for repirs. $130 to fix the screens? plus shipping (unless shipping is free whcih I doubt) and a month+ wait? No thanks. I'll just sell the broken system for scrap and go buy a brand new system for almost as much as they would charge me to repair my old one (A brand new system would probably be cheaper if the shipping is not covered.)


shipping is covered if you either print out your own label, or you wait for them to mail you one in an envelope.

User Info: Mariofan15

Mariofan15
4 years ago#9
Quit lying.
Pokemon White 2 FC:4685-8577-8710

User Info: Genericgamer667

Genericgamer667
4 years ago#10
if theres is the worst than you really haven't seen many other companies
3DS FC: 4940-5445-8767
It is a remake, not my fault you people think ports are remakes (but only on Nintendo systems)-Demondog666 on Kid Icarus Uprising
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