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    FAQ by RPerotti

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    Theme Hospital FAQ V1.0
    By Robert Perotti
     0 Misc Info
      0.1 About this FAQ
      0.2 About the author
      0.3 About the game
      0.4 About the makers
      0.5 Revision history
     1 Lists
      1.1 Diseases
      1.2 Rooms
      1.3 Trophies
     2 Hints, Tips & Cheats
      2.1 Money cheats
       2.1.1 Hex editing
       2.1.2 Programs
      2.2 Official cheats
       2.2.1 Fax cheats
       2.2.2 Other cheat
      2.3 Hints & Tips
       2.3.1 Big Hints & Tips guide
       2.3.2 Litter/rat hole removal
     3 Troubleshooting
      3.1 Firstly...
      3.2 Common Q&A
      3.3 EA Tech support
     4 Useful info
      4.1 Web sites
      4.2 Contact Info
      4.3 Credits
    0.1  About this FAQ
     First the boring stuff:
      This FAQ should NOT be used instead of the Theme Hospital manual. It it
      meant to just increase your knowledge of the game.
      I am not responsible for any damage this causes to your computer, the game,
      your brain etc. It is NOT MY FAULT!
      You may distribute this FAQ as long as it remains unchanged and in its
      original form.
    0.2  About the author
     I am a fourteen year old computer game player, programmer, web surfer, etc.
     I play Theme Hospital and other games on my Windows98 PC.
     I can be emailed at webmaster@thegamepage.virtualave.net, and my website is
     at http://thegamepage.virtualave.net.
    0.3  About the game
     "The Health Ministry of Theme World have employed you, wisely or otherwise,
      to run their Hospitals. You have to make the decisions that ultimately make
      or break your career. The better you do, the more points you score and the
      higher your salary goes. Do great and you'll be able to retire to the
      Bahamas before you reach fifty. Mess up and you won't have a pair of socks
      to your name."
      You just have to design, build and run your own hospital. When you do well
      enough, you can move to a harder hospital. There are lots of diseases,
      which appear as you progress through the twelve levels.
      A patch has also been released by Bullfrog, which adds a multiplayer
      facility to the game!
    0.4  About the makers
     Theme Hospital was made by Bullfrog (www.bullfrog.com), who also
     created the excellent Theme Park.
     The game was published by Electronic Arts (www.ea.com)
    0.5  Revision History
     1.0  -  First version
    1.1  Diseases
     Bloaty Head
     Cause - Sniffing cheese and drinking unpurified rainwater
     Symptoms - Very uncomfortable for the sufferer
     Cure - The swollen head is popped, then reinflated to the correct PSI
            using a clever machine
     Cause - Prolonged exposure to the moon
     Symptoms - Sufferers experience enhanced sense of smell
     Cure - An electrolysis machine removes the hair and seals up the pores
     King Complex
     Caused by the spirit of the King entering the patient's mind and taking
     overSymptoms - Donning of colourful suede footwear and eating cheeseburgers
     Cure - A Psychiatrist tells the patient how ridiculous he or she looks
     Cause - Being bitten by a radioactive (and invisible) ant
     Symptoms - Patients suffer no discomfort. Indeed, many use the condition
                to play practical jokes on their families
     Cure - A colourful liquid drunk in the Pharmacy soon restores the patient
            to full observability
     Serious Radiation
     Cause - Mistaking plutonium isotopes for chewing gum
     Symptoms - Patients with this condition feel very, very unwell
     Cure - The patient must be placed in a Decontamination Shower and
            cleansed properly
     Slack Tongue
     Cause - Chronic overdiscussion of soap operas
     Symptoms - Tongue swells to five times its original length
     Cure - The tongue is placed in the Slicer Machine, and removed quickly,
            efficiently and painfully
     Alien DNA
     Cause - Face huggers equipped with intelligent alien blood
     Symptoms - Gradual alien metamorphosis and desire to destroy our cities
     Cure - The DNA is mechanically removed, cleaned of alien elements and
            replaced quickly
     Fractured Bones
     Cause - Falling off high things onto concrete
     Symptoms - Loud crack and inability to use afflicted limbs
     Cure - The cast is set then removed using a laser-driven removing
     Cause - Telling lies and making up stories to be popular
     Symptoms - Shiny-headedness and embarrassment
     Cure - Hair is seamlessly melded onto the patient's head using a painful
     Discrete Itching
     Cause - Tiny insects with sharp teeth
     Symptoms - Scratching, leading to body-part inflammation
     Cure - Patient drinks a pharmaceutical gluey syrup to prevent the skin
            from itching
     Cause - Gelatin-rich diet and too much exercise
     Symptoms - Excessive wobbliness and falling down a lot
     Cure - The patient is immersed in the Jelly Vat in a special room for
            a bit
     Sleeping Illness
     Cause - Overactive sleep gland in the roof of the mouth
     Symptoms - Overwhelming desire to crash out everywhere
     Cure - A high dosage of powerful stimulant is administered by a Nurse
     Pregnancy (not seen in the game)
     Cause - Power cuts in urban areas
     Symptoms - Faddish eating with consequent beer gut.
     Cure - Baby is removed in Operating Theatre, washed and presented to
     Cause - Licking the yogurt from the foil tops of opened pots
     Symptoms - Flesh is rendered see-through and horrible
     Cure - A Pharmacy drink of specially cooled and coloured water cures
            this disease
     Uncommon Cold
     Cause - Small particles of snot in the air
     Symptoms - Runny nose, sneezing and discoloured lungs
     Cure - A big swig of uncommon cough medicine made from special ingredients
            in the Pharmacy will cure this
     Broken Wind
     Cause - Using a gymnasium treadmill after a meal
     Symptoms - Upsetting the people directly behind the patient
     Cure - A heavy mixture of special watery atoms is drunk rapidly in the
     Spare Ribs
     Cause - Sitting on cold stone floors
     Symptoms - Unpleasant feeling of chestiness
     Cure - These must be taken out by two Surgeons, and given to the patient
            in a doggy bag
     Kidney Beans
     Cause - Crunching up ice cubes in drinks
     Symptoms - Pain and frequent trips to the toilet
     Cure - Two Surgeons must remove the beans without touching the sides
            of the kidney
     Broken Heart
     Cause - Someone richer, younger and thinner than the patient
     Symptoms - Weeping and RSI caused by hours of tearing up holiday photos
     Cure - Two Surgeons open the chest and gently mend the heart whilst
            holding their breath
     Ruptured Nodules
     Cause - Bungee jumping in cold weather
     Symptoms - Inability to sit down in comfort
     Cure - Two qualified Surgeons must removed the nodules using steady
     TV Personalities
     Cause - Daytime television
     Symptoms - Delusions of being able to present a cookery show
     Cure - A trained Psychiatrist must convince the patient to sell their
            TV and buy a radio
     Infectious Laughter
     Cause - Classic situation comedy
     Symptoms - Helpless chortling and repetition of unfunny catchphrases
     Cure - A qualified Psychiatrist must remind the patient how serious
            this condition is
     Corrugated Ankles
     Cause - Driving over traffic calming measures in road
     Symptoms - Footwear does not fit snugly
     Cure - A slightly toxic blend of herbs and spices is drunk to straighten
            out the ankles
     Chronic Nosehair
     Cause - Sniffing disdainfully at those worse off than the patient
     Symptoms - Nosebeard a badger could make a nest in
     Cure - A disgusting hair-removal potion is taken orally, prepared by
            a Nurse in the Pharmacy
     3rd Degree Sideburns
     Cause - Wistful longing for the 1970S
     Symptoms - Big hair, flares, platforms and glitter make-up
     Cure - The Psychiatry staff must, using up-to-date techniques, convince
            the patient that these hairy accoutrements are rubbish
     Fake Blood
     Cause - Patient usually subject of practical joke
     Symptoms - Red fluid in veins which evaporates on contact with clothing
     Cure - Psychiatric calming is the only way to deal with this problem
     Gastric Ejections
     Cause - Spicy Mexican or Indian food
     Symptoms - Hlf-digested food is emitted from the patient in random clusters
     Cure - Drinking a special binding solution prevents anything being ejected
     The Squits
     Cause - Eating pizza found under the cooker
     Symptoms - Ugh. Surely you can guess
     Cure - A glutinous mix of stringy pharmaceutical chemicals solidify
            the patients innards
     Iron Lungs
     Cause - Inner-city smog mixed with kebab remains
     Symptoms - Ability to breathe fire and shout loudly underwater
     Cure - Two Surgeons operate to remove the cast solid lungs in the Theatre
     Sweaty Palms
     Cause - Fear of job interviews
     Symptoms - Handshakes with patient are like grabbing a recently submerged
     Cure - A Psychiatrist must talk the patient out of this made-up disease
     Heaped Piles
     Cause - Standing around by water coolers
     Symptoms - Patient feels like he/she is sitting on a bag of marbles
     Cure - A pleasant, yet powerfully acidic drink dissolves the piles from
            the inside
     Gut Rot
     Cause - Mrs. O'Malley's Good Time Whisky Cough Mixture
     Symptoms - No cough but no stomach-wall lining either
     Cure - A Nurse can administer a selection of dissolved chemicals to coat
            the tum
     Golf Stones
     Cause - Exposure to poison gas inside golf-balls
     Symptoms - Delirium and advanced shame
     Cure -These must be removed by an operation requiring two Surgeons
     Unexpected Swelling
     Cause - Anything unexpected
     Symptom - Swelling
     Cure - The swelling can only be reduced by lancing during an operation
            requiring two Surgeons
    1.2  Rooms
      GP's Office
      The most important room in the whole of the game. Without it, people
      would not know what is wrong with them or where to go to be cured. It
      requires a doctor at all times, and it is advisable to increase the
      number of these rooms as time progresses with the influx of patients.
      General Diagnosis Room
      This is a bog standard room where patients can be diagnosed. It is
      useful to have, as it can recognize some of the basic diseases, but it
      is not essential later on when hi-tech equipment is implemented. Always
      start with one of these as they can help bring in initial revenue.
      This is equivalent to an NHS hospital ward where people are put in beds
      which are crammed together in one room, waiting for an operation. This
      is where people go before an operation, so it is advisable to put it
      near an operating theatre, and also, it can be used for diagnosis, so
      is also useful independent of an operating theatre, especially when you
      do not have one (level 1) A nurse must be here at all times to see
      patients in and out, and it is good to have as many beds as possible.
      Psychiatric Room
      The mad people room. This is the room where people with illnesses
      relating to the mind such as "The King Complex" go. There has to be a
      trained psychiatrist here at all times, and no ordinary doctor will NOT
      do. You should always have one of these, as mind diseases always bring
      in a lot of revenue, and are cheap as there is no long term maintenance
      The cardiogram is a useful piece of diagnosis equipment which is like
      a running machine. A doctor is needed for this room, an it is good at
      identifying a range of diseases, but will struggle when it comes to the
      more complicated ones.
      One of my favourite pieces of equipment, as it brings the large full
      body x-ray machines which are non-existant, except in cartoons, and
      brings it to life. Very useful, as it is one of the medium technology
      equipment, so will help later in the game. A doctor is needed to run it,
      and it has to be maintained.
      The most enjoyable diagnosis room to watch, as it has a number of
      different ways of scanning a patient which are all very amusing and
      weird to watch. Extremely useful for identifying an illness, as it moves
      into a hi-tech piece of equipment. However, it need maintenance and a
      doctor to run.
      Blood Machine
      I gather that this is a glorified way of taking and analyzing blood, but
      whatever it is, it is fantastic, as it can identify most of the diseases
      known. Cheaper than the Scanner, and more effective, but a lot less fun
      to watch, although it is bizarre to see for the first time. It too needs
      a doctor and need to be maintained.
      Ultra Scanner
      The BEST piece of equipment for identification. There are very few
      diseases which this machine will not be able to pick up, and you MUST
      have one. It looks just like an ultrasound machine, which is rather dull,
      but that does not matter since it allows 90% of patients to pass smoothly
      through your hospital.
      This is the place where all the medicine is given out and it is
      essential as a number of diseases are cured by a cocktail of drugs.
      It is good to have this near the helipad, for all those emergencies,
      and has to have a nurse to function. I would advise having your best
      nurse here, as queues can form here, which you will want to dispatch
      of very quickly.
      Operating Theatre
      This is the place where you go to be hacked to bits by a surgeons knife.
      A place for the optimist or the incredibly ill. It should be near the
      ward, and needs 2 trained surgeons to be here at all times, although I
      find it good to hire 3, as it stops queues getting too long whilst one
      rests. It need maintaining, but the table, with its fancy gadgets looks
      wonderful, and is a must in all good hospitals.
      Inflation Room
      One of the funniest rooms in the game. It's job is to cure the disease
      "Bloaty Head", and this is achieved in a bizarre way. A need is stuck
      into he head so that it pops, and then a bike pupe is shoved in your
      mouth, and your head is inflated to normal size. This is a must as the
      first few patients are bound to have Bloaty Head as this is the first
      treatment room you get, so build it. It needs maintaining, and a doctor
      present to perform the operation.
     Hair Restoration
      A bald headed mans dream. this little contraption is like a hairdressers
      dryer which covers the top of your head. However, this one moulds hair
      to your head so that you can walk out of the room in pride. It needs to
      be maintained, and a doctor needs to be present for it to operate.
      Slack Tongue Clinic
      Another hilarious cure awaits with this room. The machine is a glorifies
      slicer, which glides it's knife gently through the soft flesh of the
      person's elongated tongue, and is then shaped with a number of other
      smaller blades. It requires maintenance, and a doctor, but is a very
      quick operation, so many people can get in and out in a small time periods
      if the doctor is good enough.
      Fracture Clinic
      This is a machine which manages to take off any bandages which the
      person may have. They are put in a machine with only their head sticking
      out, and after a few quick button presses, the machine removes the
      bandages and empties them into a bucket. It is a very simple piece of
      machinery, which requires maintenance, but it is a nurse who is required
      to operate this machine.
      A shower with a twist. The patients are not sprayed with water, but
      instead with beams which reduce the half life of the radioactive material
      ingested by the person to a matter of milliseconds, so the danger is
      quickly dispersed. It is a very large contraption which requires
      maintenance and a doctor to run, but looks lovely in a large hospital,
      as it towers above all its competition.
      Frying is the only way to go when it comes to all over body hair, and
      thousands of volts are pumped into you to break down the hair into its
      original components which are left scattered on the floor. Very amusing
      to watch, and great for a center piece to any hospital. It's a wonder
      that we don't have fried humans every now and them. This hi-tech piece
      of machinery requires a doctor, and maintenance.
      DNA Fixer
      This is the room where people infected with DNA go to be cured.
      Personally, it is my favourite room, as just to see the way in which
      the alien gets cured is a laugh, and the green blob, which they call
      a person suffering from Alien DNA is amusing, as it looks just like it
      has been taken straight out of Sci-Fi comics.
      Jelly Vat
      This is a long round tube, where people suffering from Jellyitis are
      cured. The jelly of the person is hardened in this vat to form the new
      human who is cured. It is only found on the later levels, but is
      definitely worth the wait.
      What is there to say about them, except when you gotta go, you gotta go.
      However, the more drinks machines you have, the more people will wanna go,
      so there has to be a compromise made between the amount of toilets and
      drinks machine. Generally one will be enough, but if you feel like being
      especially kind, and have a big hospital, they will be happy. There are
      cheap, and only require the initial cost to keep.
      If the loo is full, patients won't wait and will leave, probably emptying
      their bladder all over your sparkling clean hospital floor.
      Staff Room
      All your staff will need a break at some time in there lives, and what
      better way to relax yourself than in a staff room. You must have enough
      sofas, so that everyone can have a seat, else not everyone will be able
      to recuperate. Also you can add things such as a pool table, a TV, and
      video game to increase their recuperation rate. Make sure you have one
      of all the accessories, as you want your staff in and out of this room
      in the shortest possible time.
      Without a staff room, staff quickly get tired and don't work well, and
      often demand a pay rise.
      Research Room
      This is the boffins room, and can have between zero and infinite
      researchers in here. They all must have the research skill. It is one
      of the most useful rooms, as without it, you would not be able to
      progress. I normally have 2 researchers in here at a time, but it is up
      to your judgement to how many researchers you employ. Pieces of equipment
      such as a computer and an atom analyzer can help increase the speed at
      which things are discovered, but these will come on later in the game.
      Training Room
      This rooms requires consultants to teach juniors or doctors the tricks
      of the trade. The more bookcases and skeletons you put in here, the faster
      the learning process is, however, the more people you train at once, the
      slower it is. If the consultant has any skills he will pass them on, so
      the best trainer would be a consultant surgeon psychiatrist researcher,
      but these are hard to obtain.
    1.3  Trophies
    Treating nearly all patients:
     Marie Curie Award
     Cure-A-Lot Trophy
     No-ill Gargler Trophy
     Cabinet Minister's Award
     SqueakiKlean Trophy
     Bullfrog Award
    Happy staff:
     Smiley Trophy
     Adami Institute of Happiness trophy
     Beam-more Cup
    Impressing VIPS:
     Nobel Prize for Impressing VIPs
     Celebrity Trophy
    No deaths:
     No-Croak Award
     The Life Goes On Corporation trophy
     Staying Alive Trophy
    Rats shooting:
     Anti-Vermin Trophy
     Federation Against Rats and Mice trophy
     Ratblast Trophy
    Rat shooting accuracy
     Syndicate Wars Accurate Shooting Trophy
     Dungeon Keeper Vermin-Free Trophy
     Gro-More Fertiliser
     Green Trophy of Health
     Greenfinger Trophy
    Soft drinks:
     The Global Dentists Association trophya dn plaque
     Fizzy-Bizz Trophy for Soft Drink Retailing
     DK Fillings Inc chocolate-covered trophy
    Treating all patients:
     Marie Curie Award
     Cure-All Trophy
    2.1  Money Cheats
     2.1.1  Hex editing
      Change Hex offsets 61A95 to 61A97 (400021 to 400023 in decimal) in
      the saved game file to FF to get lots of money!
     2.1.2  Programs
      Many programs can be downloaded from the Net
    2.2  Official Cheats
     2.2.1  Fax cheats
      On the fax machine screen (when you get epidemic alerts, emergencies,
      VIP visits etc) press the numbered buttons near the bottom of the screen.
      The cheats are:
       7287     Go to the secret rat-shoot level
       24328    Activate the following cheats that you use in the main hospital
        SHIFT + C    Get $10,000
        CTRL + C     Complete all research
        CTRL + M     End month
        CTRL + Y     End year
        CTRL+SHIFT+C ALL objects available (including litter bombs)
      2.2.2  Other cheat
       Run Theme Hospital by typing HOSPITAL -Lxx in DOS, where xx is the level
       to play (above 12 is the rat and net levels)
    2.3  Hints & Tips
     2.3.2  Big guide!
    In The Beginning
     The first and most important thing to do at the beginning of every level,
    when you have a period of time to build your hospital is to set the speed to
    slowest, just press 1. This will give you as much time as you want to get
    the layout right, without rushing you. You will then generally open at about
    the half way stage, giving you a jump start against the opposition.
     The first thing you want to do it hire 2 receptionists with desks. This is
    not essential for the beginning, but as the queue of people builds up, it
    gets harder to cope with one receptionist, and you often find there is not
    room near the beginning for another desk.
     It is always good to have 2 GP's office, because as the volume of people
    increases, you will find you will want another GP near the entrance, and if
    you only started with one, you will find that you have not left space for
    another one when needed.
     Immediately take all the 20% of research out of specialization, and put it
    in diagnosis, as you only need specialization when you have found a disease,
    and you do not know how to cure it. However, at the start you will not be
    able to find out many diseases which are hard to find the cure for, if the
    diagnosis equipment is not good enough, as you can not detect the disease
    in the first place.
     Build as many rooms as possible in the beginning, as it allows for you to
    get the best positioning, as you do not always think straight with a full
    hospital. You may need a loan, but do not worry, as long as you do not go
    too far into debt, you will survive.
     You want to hire, a lot of doctors and nurses at the beginning, so that you
    can cope with the patient increase. It would be generally better to increase
    staff at the same percentage rate as the patients. However, this is quite
    hard, as you have to be particularly wary of increases, which when happening
    slowly can deceive you into thinking that there is no trouble. By hiring
    plenty of staff in the first place, means that you will starts losing money
    at the beginning, but in my experience, by the time you are wildly in debt,
    the hospital starts making money, and it pulls you out just in the nick of
    time. However, I doubt this method will be applicable in the later levels.
     Have 1 of each accessory in each room, except maybe plants, because they
    take extra time to look after. For example, a computer in a research room,
    and a skeleton and bookcase in a training room, so that everything goes
    faster, so you can get more patients through in a set time.
     Bookcases are better than skeletons for training
     Build a training room and train doctors early while the hospital is quiet.
    It's important to have enough surgeons, probably four if you have one
    operating theatre. Trained doctors are cheaper than bought in ones at the
    same skill level. Use a good consultant for the training, he will pass on
    any skills he has to his pupils but only if they learn them before becoming
    consultants, it's not possible to train consultants in new skills.
     Build a research room early with enough space for later additions. A
    computer and atom analyzer become available later on. At the start heavily
    bias research to cure and diagnosis equipment. Watch for when these are 100%
    researched and move into drug and improvement research.
     Have plenty of benches and drinks machines in busy areas. A drinks machine
    pays for itself when it's used twenty five times.
    Hiring Staff In The Future
     Always be on the look out for better staff. Replace existing staff by
    hiring newer, better ones and sacking the existing ones. The staff do not
    hold a grudge, and if you get someone who is better in a certain area, don't
    think twice about sacking the other one.
    Tired Staff Are Bad Staff
     You want staff to be tired as little as possible, so there are a number of
    things you can do to reduce this these are:-
    * Have large rooms with all the accessories. This will stop the staff getting
     demoralized, and they will not get as tired as quickly.
    * Block off unused parts of buildings with benches to prevent handymen
     wandering around them and becoming cold, they will become demoralized and
     want pay rises. Consider blocking an area with a facility like a staff room
     or toilet if you aren't allowed to block it off with benches.
    * Have large staff rooms, and maybe a couple at either ends of the hospital.
     This will mean that they spend the shortest time tires. Have a pool table,
     TV, and a video game, when they are available, as they help increase the
     speed of recuperation.
    * Take staff out of rooms, where they are doing nothing, because this this
     will mean that they do not get tired, and will immediately go to any room
     where they are needed.
     Change the staff rest level (in the policy screen) to about 60% or under -
     the staff will hardly ever want pay rises!
    How To Handle Emergencies
     The first thing you want to do when you have an emergency is seen how many
    people there are and what treatment would be needed. If you have one of each
    treatment, then you will be able to cure 6-8 people at the pharmacy or at a
    basic place like the slack tongue clinic, 6 people at the psychiatrist, and
    up to about 4 at the operating theatre. If the number exceeds this, you have
    2 options, firstly you can refuse, or you can send x number of patients home.
    You will still get credit for the ones you treated, but will not have anyone
    die, so you will be still on for the $10,000 reward for not killing anyone in
    one year. If the treatment room is close to the helipad, you can increase the
    number, but if it is farther away, you should reduce it. Also the better your
    doctor/nurse is, the quicker he/she will be. After a while, you should be a
    good judge of what you can or can not handle, so this is just a help for when
    you are starting out.
    How To Cope With An Epidemic
     There are two main ways to handle an epidemic, and this is to put the speed
    of the game on 1 as soon as the word epidemic is mentioned. You then see what
    it is, and, click to try a cover up. You then do a scan of all the hospital,
    and send home anyone who has the contagious disease. Then all you can do is
    pray. This does not always work, but it normally does for me. If you do have
    bucket loads of money, then you may prefer the fine, and reputation hit, as
    it can be a pain to do, and if it goes wrong, can have worse effects. Killing
    rats also seems to decrease the number of epidemics you get.
     Secondly, you could try to cure them. If you have the available machines to
    do this, then it can be quite handy, but you must have an efficiently run
    hospital, an available staff.
     There is a handy tip which has come in from Holgar (Holger@neuss.netsurf.de).
    This is to find out what the disease is when you have an epidemic, and then
    reload a saved game just before it and kick everyone with it out. Because the
    emergencies which arise are set into the level files, you will get he same
    disease, but becasue there is no one in your hospital with it, you will not
    have to cure anyone, and you will receive compensation. A nice way to earn a
    bit of cash.
     In multiplayer, when people are in a queue, you can view their queue status,
     right click on them, and send them to the other players hospital.
     A tip that I have thought of but not yet tried is to try to cover it up. If
     the inspector comes and there are still infected people, place lots of
     benches around him as he enters the hospital, so he will not be able to
     find the people as he will be trapped! Let him go when the epidemic has
     I will probably put a list of ALL emergencies/epidemics/earthquakes in the
     next version of this FAQ (if there is one).
    How to maintain Machines
     Regularly page handymen to maintain your machines. You want to leave a gap
    of 5 or 6 between strength and times it can before you have the machine
    maintained. Whenever there is an earthquake warning, check all machines are
    not close to the end, as an earthquake can add up to 6 uses onto a machine,
    which may destroy it. In an emergency, you may want to replace the machine,
    just to be safe.
     Researching improvements increases the strength of new machines you build
     and ones you replace.
     If the Times Used it quite low, repairing the machine will not lower the
     strength, so it is a good idea to go around and fix all your machines every
     month or so.
    What Should I Do About Rats?
     There are two ways to look at rats. 
     Firstly, you can simply ignore them, and let them go about there business.
    They should have little effect on your reputation.
     Secondly, you can try to kill as many, which will give you a chance at
    winning the rat prize, and going to the secret level. If you do, you should
    press 1 as soon as you see a rat, so that they are easy to hit. You should
    then kill them, and if you have killed them indoors, put a handy man over
    their dead body so people do not throw up when they see their dead bodies.
    Killing rats also seems to reduce the number of epidemics you get.
    Famous People Keep On Wanting To Visit, Should I Except?
     Whenever someone famous wants to visit, always let them, as it is very hard
    not to get their approval, so you will normally always be given a cash grant.
    If your place is in a total disorder, you may want to turn them down, but by
    continuing to refuse, will increase the chance of them coming on a surprise
     When you don't click the top hat icon, it disappears and the visitor comes
     2.3.2  Litter/rat hole removal
      Place a bench or other object on top of a piece of litter or in front of
      a rat hole to remove them. Then pick up the object and move it or get
      rid of it.
    3  Torubleshooting
     3.1  Firstly...
      If you have a copied/pirated/illegal version of the game, BUY THE PROPER
      VERSION! Firstly, you'll get all the manuals etc, and secondly you shouldn't
      have any missing/corrupted files.
     3.2  Common Q&A
      Here is what I got from the EA technical support place:
    Q : Where can I get a patch/update for the game ?
    A : At the time of writing (23.5.97) the patch was still being fully
        tested by Bullfrog. We are hoping to release the patch by the end of
        next week.
        You can also request that EAUK posts the patch out to you or notifies
        you when the patch is available by sending an Email to UK-CS@EA.COM with
        the relevant information.
    Q : How do I select the difficulty level in the game ?
    A : You will need the update/patch in order to do this, see the queries
        above and below.
    Q : How do I get mulitplayer games ?
    A : You will need the update/patch in order to do this, see the queries
        above and below.
    Q : What the patch/update do ?
    A : This file adds difficulty levels to the game and also adds
        Multiplayer support for Serial connection (2 players), Modem connection
        (2 players) and IPX Network connections (4 Players)
        The file also corrects a number of graphical glitches and common
        gameplay problems, including crashes in the middle of a game.
    Q : I have the patch but the game is still failing to work correctly.
    A : See the DirectX Email if you are running the game from Windows 95.
        If you are running the game from DOS then make sure you are running the
        game with a boot disk and see below if there are still problems.
    Q : I have the Demo of the game and I am trying to run it but I get a
        message about Heap Error or Reason code2.
    A : This is due to unzipping the demo file without keeping the directory
        structure intact. If you are using PKUNZIP then add a space and a '-d'
        (minus d) to the end of the PKUNZIP command. If you are using WINZIP
        then click the 'Use Folder Names' box before extracting the files.
    Q : I have the Demo of the game and I am trying to run it in Windows 95,
        I keep getting errors about DirectX, DirectDraw/Video or DirectSound/Audio
    A : To run the game in Windows 95 you need to use DirectX 3a drivers.
        The full version of the game has these on the CD but due to their size
        they can not be included in the Demo version. Any other game that uses
        DirectX 3a will have installed these drivers already but if you do not
        have them you will need to try the DOS version of the Demo.
    Q : When I install the game I am told I do not have enough hard drive
        space when I have enough !
    A : This occurs on some PC configurations when trying to install to
        another hard drive then C:
        To solve this problem you will need to install to C: drive or request
        the new Install program batch file. Send an Email to UK-CS@EA.COM asking
        for the new install program for Theme Hospital and this will be sent to
        you within one working day.
    Q : I am trying to run the DOS version of the game and I get an error
        message about memory with 49000 in the message.
    A : This is due to there not being enough XMS memory for the game to
        use. This usually occurs on PC's with 8MB of RAM, if there is a memory
        manager called EMM386.EXE running in DOS then EMS memory will be setup,
        this does not leave enough XMS memory for the game to use.
        To solve this you need to make a boot disk as described in the games
        manual or using the BOOTDISK Email in AUTOHELP. In the CONFIG.SYS file
        on this boot disk you will need to make sure that any lines that have
        EMM386 in them are removed. NOTE : If your PC is made by AST then the
        EMM386 line MUST be changed to the following :-
        (Change the word WINDOWS to the word DOS if you have Windows 3.x)
        This avoids the BIOS settings on these PC's being overwritten by the
    Q : When I run the game from DOS I am being told I need to insert the
        games CD, it is already in the CDROM drive !
    A : This is due to the CDROM drivers not being loaded in DOS. If they
        are not loaded the game can not access the CDROM drive at all. For help
        on loading these drivers see the Dos Mode Icon Email in AUTOHELP or make
        a boot disk as described in the games manual.
    Q : When I install the game in Windows 95 and then try to run it the
        game it crashes straight away sometimes with an error about DirectDraw
        or DirectSound.
    A : This is due to the drivers you are running on your PC not being
        compatible with DirectX. See the DIRECTX Email in AUTOHELP for a full
        description of DirectX and how to overcome this problem.
    Q : When playing the game through Windows 95 it crashes at the end of a
    A : Try the patch first, see the section above on finding and installing
        this. If the game still crashes then see the DIRECTX help from AUTOHELP
        as this will help you track down the drivers on your PC that are causing
        this problem. You can also try running the DOS version of the game as
        this does not use the DirectX drivers that may be causing this crash.
    Q : When I quit the game in Windows 95 I get a KERNEL error or I get
        told that an Illegal Operation has occurred.
    A : This error is just the game being unable to quit correctly and
        restore your Windows 95 desktop perfectly. It does not do any permanent
        damage to the game or Windows 95 and once your machine has been
        restarted your desktop will be fully restored.
    Q : When playing the game a machine has blown up and I can't use the
        room it was in anymore.
    A : This is because the explosion of the machine has wrecked the whole
        room. Try the level again and make sure the machines in your hospital
        are maintained by the HandyMen that you employ and that they are fixed
        and updated very often.
    Q : I can't reload a saved game I made when I last ran the game.
    A : This is because you are using a different Nickname when you
        re-loaded the game. Always use the same Nickname and you will be able to
        reload your saved games correctly.
    Q : What are the cheats for the game ?
    A : To enter the cheats, just start the game and wait for a fax message.
        The easiest way to get one is to build a receptionist and a GP Room and
        wait for the first patient. This will then bring up a fax message
        because there are no other diagnosis or cure rooms. Enter one of the
        numbers below by clicking on the relevant numbers on the fax machine.
        Then click on the white send button to enter the cheat. There is no
        confirmation of the cheat until it occurs. Answer the fax as normal. Try
        the money cheat quickly to check it has worked.
        7287 - Go onto a rat shoot level after you win the level 
        24328 - Enable the cheat mode in-game which is:
         Shift C - +$10,000.
         CTRL C - All research completed.
         CTRL M - Go to the end of the month.
         CTRL Y - Go to the end of the year
    4.1  Web Sites
     www.bullfrog.com       Bullfrog's official site
     www.ea.com             Electronic Arts' site
     www.gamesages.com      GameSages(THE best site to find game cheats on the net!)
    4.2  Contact Info
      Send any comments, contributions, etc to webmaster@thegamepage.virtualave.net.
      For the latest version, e-mail me.
      This is only the first version though, so I don't have much in here
    4.3  Credits
     4.3.1  FAQ Credits
      TMH for the hex info
      Spanky for the fax and command line cheats
      Bullfrog for making the game
      EA for publishing it
       SPECIAL Thanks goes out to my pals Orcle_Kat, QuakeMon, and Quaff for their contributions to
       the Hints and Tips, Disease, and Trophie list. Thanks guys =)

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